Chapter 7 Flashcards
Threats to Creativity
- Social Loafing
- Conformity
- Production Blocking
- Performance Matching
Conformity
Apprehension about expressing ideas because of concern of being liked
Production blocking
When people can’t express their ideas because others are presenting theirs
Performance matching
In groups, people converge their performance standards to others
Enhancing Creativity
*Set high goals and increase accountability
*Follow an explicit set of rules
*Set a positive mood
*Ensure psychological safety
Nominal group technique
A decision-making method that begins and ends by having group members quietly write down and evaluate ideas to be shared with the group
Delphi Technique
A decision-making technique in which group members do not meet face-to-face but respond in writing to questions posed by the group leader
Stepladder technique
A decision-making method in which group members are added to a group discussion one at a time (like a stepladder).
Ideal conflict profile
Task — high for creativity & innovation
Relationship — low
Process — declines over time
5 dysfunctions of a team
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention to results
Relationship conflict
— Who?
- disagreements on personal/social issues
Task conflict
What?
- disagreements about how work is being done
Process Conflcity
— How?
- disagreements center on strategy & delegation of duties
Proportional conflict
Occurs when team members have different ideas about the amount and type of conflict that exists within their group
Perceptual conflict
Refers to the extent to which there is team agreement (or not) surrounding perceived conflict
