Chapter 4

Question 1

Group cohesion

Answer 1

emotional attraction among group members

Question 2

Ways to build cohesion

Answer 2

• build identity
• focus on similarities
• positive spin on the teams performance
• challeneg the team

Question 3

Real status

Answer 3

intelligence, background, education

Question 4

Psuedostatus

Answer 4

Sex, age, race, demeanor, size, facial expression

Question 5

5 stages of team development

Answer 5

1. forming
2. storming
3. norming
4. performing
5. adjouring

Question 6

Forming

Answer 6

Little agreement
unclear purpose
guidance and direction

Question 7

Storming

Answer 7

Conflict
increasing clarity of purpose
power struggles
coaching

Question 8

Performing

Answer 8

Clear puprose
focus on goal
delegation

Question 9

Norming

Answer 9

Agreement and consensus
clear roles
faciliation

Question 10

Adjourning

Answer 10

Task compleiton
good feeling about achievements
recognition

Question 11

Inventive based trust

Answer 11

Designing incentives to minimize breaches of trust

Question 12

Familiarity based trust

Answer 12

Generally more familar more trust

Question 13

similarity based trust

Answer 13

based on commonalities

Question 14

Trust based on networks

Answer 14

knwoing people in common

Question 15

implicit trust

Answer 15

Based on superficial cues,mood, status, mirroring

Question 16

Psychological safety

Answer 16

Based on superficial cues, mood, status, mirroring