chapter 3 Flashcards
Social loafing
Tendency for individuals to expand less effort when working collectively than when working individually
Skills when forming a team
- technical or functional expertise
- task management skills
- Interpersonal skills
Skill assessment
self-report
past accomplishments
360 degree report
Advantages in diversity
improved performance
expanded talent pool
multiple views
decision making
competitive advantage
Challenges in diversity
Surface vs deep level
perceived vs actual diversity
fault lines
solos and tokens
Team norms
Need to develop and reinforce
if violated needs to be consequence
norms can change
5 KSA
conflict resolution
collaborative problem solving
communication
Goal setting and performance man
planning and task coordination
Types of Coaching
Educational: focus on ability and knowledge
Motivational: focus on enhancing involvement
COnsultative: focus on how best to integrate members
Group entitativity
The degree to which people perceive themselves to be unified as a team
Group identity
extent to which people feel their group membership is an important part of who they are
Identity fusion
blurring of the seal-other barrier
Multiple identities
membership to multiple groups
Common identity
group bond
Common bonds
member bonds
Group potency
shared belief that team can be effective
