Chapter 2

Question 1

To manage an effective team

Answer 1

Pre-planning ( planning before doing the task)

On-line planning (planning while doing the task)

Question 2

Tactical teams

Answer 2

Focus: role clarity, high focused tasks, accuracy, well-defined operation.

Threats: role ambiguity, lack of training standards, communications barriers

Question 3

Problem-solving teams

Answer 3

Focus: issues, separate people from problem, consider facts, thorough investigation, suspend judgement

Threats: failure to stick to facts, fixate on solutions, succumb to political pressure.

Question 4

Creative teams

Answer 4

Focus: explore possibilities and alternatives

Threats: production blocking, and uneven participation.

Question 5

Pooled interdependence

Answer 5

Everyone takes one part of an assignment

Can get messy if members have different goals

Question 6

Sequential interdependence

Answer 6

Do your part, then pass it on to next person

Question 7

Reciprocal interdependence

Answer 7

Everyone working simultaneously

Question 8

Demonstrable tasks

Answer 8

A task that has a clear answer teams perform well on this

Question 9

How big should a team be?

Answer 9

5-7 people

Question 10

Time pressure

Answer 10

Teams adapt themselves to constraints presented to them

Question 11

Capacity

Answer 11

occurs when there is not enough time to do all of the required tasks, although each tasks is easy

Question 12

Capability

Answer 12

occurs when task is difficult, even tough there is plenty of time to do it

Question 13

Cooperative team members

Answer 13

interests are perfectly aligned

Question 14

Competitive team members

Answer 14

interest oppose other members

Question 15

Attention focus model

Answer 15

How time pressure affects team performance, pressure narrows attention, can either enhance or reduce performance.