Chapter 6 Flashcards

1
Q

Organizational innovation

A

The successful implementation of creative ideas in organization

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2
Q

Creativity

A

The production of novel and useful ideas

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3
Q

Organizational change

A

A difference in the form, quality, or condition of an organization over time

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4
Q

Technology cycle

A

A cycle that begins with the birth of a new technology and ends when that technology reaches its limits and is replaced by a newer technology

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5
Q

S-curve pattern of innovation

A

A pattern of technological innovation characterized by slow initial progress, then rapid progress and then slow progress again as a technology matures and reaches its limits

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6
Q

Innovation streams

A

Patterns of innovation over time that can create sustainable competitive advantage

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7
Q

Technological discontinuity

A

Unique combo of existing technologies creates a significant breakthrough in performance

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8
Q

Discontinuous change

A

The phase of a technology cycle characterized by technological substitution

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9
Q

Technological substitution

A

The purchase of new technologies to replace older ones

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10
Q

Technological lockout

A

When a new dominant design prevents a company from competitively selling its products

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11
Q

Incremental change

A

When companies innovate by lowering costs and improving the functioning and performance of the dominant technological design

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12
Q

Creative work environemtns

A

Workplace cultures in which workers perceive that new ideas are welcomed, valued or encouraged

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13
Q

Flow

A

A psychological state of effortlessness in which you become completely absorbed in what you’re doing

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14
Q

Experimental approach to innovation

A

Assumes a highly uncertain environment and uses flexibility and hands on experience to accelerate learning

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15
Q

Design iteration

A

Cycle of repetition which a company tests something new

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16
Q

Product phototype

A

Working model that is being tested

17
Q

Testing

A

Comparison of different product designs

18
Q

Milestones

A

Formal project review to assess performance

19
Q

Multi functional teams

A

Work teams composed of people from different departments

20
Q

Powerful leaders

A

Experienced, high status and high responsibility

21
Q

Generational change

A

Change based on improvements

22
Q

Organizational decline

A

Large decrease in organizational performance

23
Q

Resistance forces

A

Forces that support the existing state of conditions in organizations

24
Q

Unfreezing

A

Getting the people affected by change to believe change is needed

25
Change intervention
The process used to get works to change their behavior
26
Refreezing
Supporting and reinforcing new changes so that they stick
27
Coercion
Using power to force others to change
28
General Electric Workout
3 day meeting when employees meet to generate solutions
29
Change agent
Person formally in charge of guiding a change effort