Chapter 6 Flashcards

1
Q

Organizational innovation

A

The successful implementation of creative ideas in organization

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2
Q

Creativity

A

The production of novel and useful ideas

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3
Q

Organizational change

A

A difference in the form, quality, or condition of an organization over time

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4
Q

Technology cycle

A

A cycle that begins with the birth of a new technology and ends when that technology reaches its limits and is replaced by a newer technology

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5
Q

S-curve pattern of innovation

A

A pattern of technological innovation characterized by slow initial progress, then rapid progress and then slow progress again as a technology matures and reaches its limits

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6
Q

Innovation streams

A

Patterns of innovation over time that can create sustainable competitive advantage

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7
Q

Technological discontinuity

A

Unique combo of existing technologies creates a significant breakthrough in performance

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8
Q

Discontinuous change

A

The phase of a technology cycle characterized by technological substitution

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9
Q

Technological substitution

A

The purchase of new technologies to replace older ones

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10
Q

Technological lockout

A

When a new dominant design prevents a company from competitively selling its products

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11
Q

Incremental change

A

When companies innovate by lowering costs and improving the functioning and performance of the dominant technological design

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12
Q

Creative work environemtns

A

Workplace cultures in which workers perceive that new ideas are welcomed, valued or encouraged

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13
Q

Flow

A

A psychological state of effortlessness in which you become completely absorbed in what you’re doing

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14
Q

Experimental approach to innovation

A

Assumes a highly uncertain environment and uses flexibility and hands on experience to accelerate learning

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15
Q

Design iteration

A

Cycle of repetition which a company tests something new

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16
Q

Product phototype

A

Working model that is being tested

17
Q

Testing

A

Comparison of different product designs

18
Q

Milestones

A

Formal project review to assess performance

19
Q

Multi functional teams

A

Work teams composed of people from different departments

20
Q

Powerful leaders

A

Experienced, high status and high responsibility

21
Q

Generational change

A

Change based on improvements

22
Q

Organizational decline

A

Large decrease in organizational performance

23
Q

Resistance forces

A

Forces that support the existing state of conditions in organizations

24
Q

Unfreezing

A

Getting the people affected by change to believe change is needed

25
Q

Change intervention

A

The process used to get works to change their behavior

26
Q

Refreezing

A

Supporting and reinforcing new changes so that they stick

27
Q

Coercion

A

Using power to force others to change

28
Q

General Electric Workout

A

3 day meeting when employees meet to generate solutions

29
Q

Change agent

A

Person formally in charge of guiding a change effort