Chapter 5 - Management Information Flashcards

1
Q

3 types of information strategy

A
  • Info systems strategy - what info needed by business? where from? who gets it?
  • Info technology strategy - technology (hardware/software)
  • Info management strategy - storage/access, process design, new uses for info, people, prioritisation, efficient use of resources
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2
Q

Web techniques

A
  • Mashups - morph web content from different sources
  • Competence syndication - different orgs benefit from each others competencies e.g. amazon marketplace
  • Network effects - effect user has on value of product for other e.g. amazon reviews
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3
Q

Knowledge Management

(defn)

A

Processes to exploit knowledge for business purposes

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4
Q

Organisational knowledge

(defn)

A

accumulated through systems, routines, activities

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5
Q

Implementing a knowledge management strategy

A
  • Top management support
  • Create technological infrastructure
  • Create sharing culture
  • Populate databases
  • Store as much as possible in computer systems
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6
Q

Failure of knowledge management systems

A
  • failure to sustain investment
  • lack of consultation
  • resistance to cultural change
  • lack of willingness to share/collaborate
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7
Q

Big data

A
  • Volume - amount
  • Velocity - speed
  • Variety - sources (structured + unstructured)
  • Veracity - trustworthiness
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8
Q

Big data challenges

A
  • Volume of data / different formats
  • Determining which data is relevant
  • Creating platforms that can pull unstructured data
  • Security/Data protection
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