Chapter 5 - Management Information Flashcards
1
Q
3 types of information strategy
A
- Info systems strategy - what info needed by business? where from? who gets it?
- Info technology strategy - technology (hardware/software)
- Info management strategy - storage/access, process design, new uses for info, people, prioritisation, efficient use of resources
2
Q
Web techniques
A
- Mashups - morph web content from different sources
- Competence syndication - different orgs benefit from each others competencies e.g. amazon marketplace
- Network effects - effect user has on value of product for other e.g. amazon reviews
3
Q
Knowledge Management
(defn)
A
Processes to exploit knowledge for business purposes
4
Q
Organisational knowledge
(defn)
A
accumulated through systems, routines, activities
5
Q
Implementing a knowledge management strategy
A
- Top management support
- Create technological infrastructure
- Create sharing culture
- Populate databases
- Store as much as possible in computer systems
6
Q
Failure of knowledge management systems
A
- failure to sustain investment
- lack of consultation
- resistance to cultural change
- lack of willingness to share/collaborate
7
Q
Big data
A
- Volume - amount
- Velocity - speed
- Variety - sources (structured + unstructured)
- Veracity - trustworthiness
8
Q
Big data challenges
A
- Volume of data / different formats
- Determining which data is relevant
- Creating platforms that can pull unstructured data
- Security/Data protection