Chapter 5: Leadership Flashcards
For the purposes of this chapter, the most comprehensive definition of leadership is used which is:
the process of influencing group activities toward the achievement of goals
What are the four critical roles for effective leadership?
Directional Setter
Change Agent
Spokesperson
Coach
What is the 50-percent rule of leadership
At a minimum, supervisors should spend half of their time managing others rather than being just another employee
What are the 6 techniques/tools for supervisors to extend power?
Persuasion, Patience, Enlightenment, Openness, Consistency, Integrity
What are the 5 types of supervisory power divided by positional and personal?
Personal: Expert, Referent
Positional: Coercive, Legitimate, Reward
What is the Coercive supervisory style defined as?
Coercive power is based on fear and on the ability of the supervisor to administer some type of punishment.
What is the Expert supervisory style defined as?
Power that comes from the subordinates’ knowledge that the supervisor possesses a greater amount of knowledge.
What is the Legitimate supervisory style defined as?
Power that comes from policy and written directives outlining a supervisor’s authority and responsibilities.
What is the Referent supervisory style defined as?
Power that is associated with the leader’s personality. Sometimes identified as charisma, it is a quality that makes the supervisor likable.
What is the Reward supervisory style defined as?
Power that comes from being able to reward employees in some way. Power should be viewed with positive attitudes and not abused. Each type of power has its limitations.
What are the 6 groups of traits associated with leadership effectiveness?
capacity, achievement, responsibility, participation, situational, status
What are the 2 behavioral leadership types?
initiating structure and consideration
What is the initiating structure defined as?
delineating the relationship between him/herself and his/her subordinates and attempting to establish well-defined patterns of organization, channels of communication and methods or procedures.
What is the consideration of leadership defined as?
The leader’s behavior indicative of friendship, mutual trust, respect and warmth in the relationship between the leader and all members.
What are the 3 factors of importance in the contingency model?
Position power, Task structure, Personal relationships