Chapter 4: Motivation

Question 1

What pattern does behavior follow?

Answer 1

Need activates the energy to attain goal
Need increases intensity leads to goal attainment
Need increased and behavior follows ideally ending in satisfaction

Question 2

What are the 2 factors that an individual’s motivation depend on?

Answer 2

the strength of the need and believing a certain action will lead to need satisfaction.

Question 3

A motivated employee is the product of:

Answer 3

interaction with the organization and the attitudes generated

Question 4

What are the 2 types of feelings when considering job satisfaction?

Answer 4

Global and Facet

Question 5

What is the motivation cycle?

Answer 5

Need -> Responding Behavior -> Goal

Question 6

What are the 5 need categories according to Maslow in ord?

Answer 6

Physiological, Security, Social, Esteem, Self Actualization

Question 7

What are security minded officers focused on?

Answer 7

These officers want stability and predictability above all else. Security-minded officers want everything in black and white

Question 8

What are security minded supervisors focused on?

Answer 8

well-organized, rigid and will strive above all else to please and placate the higher chain of command.
This supervisor may ignore the needs of the subordinates and use manipulation when necessary. He or she often believes that subordinates have no need to control their own lives.

Question 9

What is a symptom of workers when social needs not being met

Answer 9

excessive use of sick leave and inadequate productivity

Question 10

What can happen to employees who arent getting their esteem needs met?

Answer 10

Disgruntled employeesW

Question 11

What kind of supervisor will they be if they are focused on esteem themselves?

Answer 11

Successful since they will strive a great deal of energy in order to achieve recgonition

Question 12

What is Maslow’s estimation of how fulfilled we are in each level on average?

Answer 12

85 Physiological, 70 security, 50 social, 40 esteem, 10 Self Actualization

Question 13

Expectancy Theory is:

Answer 13

concept that it is the internal state as well as external forces impinging on individuals that will cause them to act in a specific manner.

Question 14

What are the four basic assumptions about human behavior that serve as foundation for expectancy theory?

Answer 14

1. behavior not determined exclusively by individual
2. employees have expectancy about outcomes
3. Effort-performance (E-P)
4. Performance-outcome (P-O)

Question 15

What is the motivation equation?

Answer 15

Motivation = E(Expectancy × Valence)

Question 16

What is valence in relation to motivation

Answer 16

the strength of an individual’s desire for a particular outcome ranging form -1.0 to 1.0

Question 17

What is the difference of low, middle and upper employees in importance of needs?

Answer 17

All rated importance equally but lower employees stated needs weren’t satisfied as much

Question 18

Psychological success with regards to motivation?

Answer 18

increase self-esteem occurs when a personal

challenging goal is set, methods of achieving that goal are set and the goal is relevant to one’s self-concept

Question 19

Equity Theory

Answer 19

all employees compare themselves to others in terms of what they get out of a job (outputs) versus what they put into the work (inputs).

Question 20

To modify behavior positive behavior must be rewarded _____ and _____

Answer 20

continuously and conistently