Chapter 13: Supervising Minorities

Question 1

Title VII affects:

Answer 1

all state and local government operations with more than 15 employees

Question 2

What is the 4 stage process for affirmative action?

Answer 2

1. analysis of major job categories
2. Development of goals
3. Maintenance of a database to see if goals are done
4. Constant assessment to prevent reintro of racist policies

Question 3

What are the percents of minorities including women in policing?

Answer 3

11% women
12% blacks
10% hispanics

Question 4

How can the effectiveness of supervision almost always be measured?

Answer 4

By the empathetic quality of the relationship

Question 5

What are the unique female stressors?

Answer 5

Personal feelings of competence.
Perceptions of peers’ view of competence.
Reluctant acceptance into the male-dominated police culture.
Unfavorable stereotypical reaction from citizens.
Sexual harassment.

Question 6

______ are change agents and _______ is responsible to get the stage for change

Answer 6

Sergeants; the chief

Question 7

What is the OUCH test?

Answer 7

Effective strategy that applies to supervision of protected class employees
Objective
Uniform in application
Consistently applied
Have job relatedness

Question 8

What are the 4 elements of a hostile work environment conduct?

Answer 8

unwelcome
severe or pervasive to alter conditions of employment
perceived by victim as hostile
environment that a reasonable person would find hostile

Question 9

What is as the heart of empowerment process?

Answer 9

Helpful systems and structures, win-win situations, self-supervision and personal accountability

Question 10

What are the ways to guard against inadequate supervision?

Answer 10

Selective promotion, upgraded supervisory training and unequivocal support