Chapter 5 Communications: Vital Vocabulary Flashcards
On-board computer systems in motor vehicles that automatically send telemetry data to a monitoring service in the event of a crash, which then relays the data to emergency responders; also called advanced automatic crash notification.
automatic crash notification (ACN)
A radio at a fixed location (such as a hospital or dispatch center) consisting of a transmitter, receiver, and antenna.
base station
Transmission of physiologic data, such as an electrocardiogram, from the patient to a distant point of reception (commonly referred to in emergency medical services as telemetry),
biotelemetry
Wireless telephones that communicate via radio waves with the telephone system through an interconnected network of repeater stations called cells.
cell phones
Using regular language (plain English) and accepted terms to enhance clarity of communication, rather than using ten-codes or other code systems.
clear text
A question that is specific and focused, requiring either a yes or no answer, or an answer chosen from specific options.
closed-ended question
Linked dispatch center computer consoles and vehicle-mounted mobile data terminals
computer assisted dispatch (CAD)
An operational practice designed to enhance communication and teamwork, and to thereby reduce preventable errors.
crew resource management (CRM)
An understanding of the predominant cultures that exist in the geographic area in which the paramedic provides patient care.
cultural competence
The system of beliefs, attitudes, and behaviors that are learned and shared by members of a group.
culture
The transmission of information via radio waves using native digital (computer) data or analog (voice) signals that have been converted to a digital signal and compressed.
digital radio
To send to a specific destination or to send on a task.
dispatch
Radio system using paired frequencies to permit the use of remote repeaters or simultaneous transmission and reception.
duplex
A program specifically designed to meet the unique needs of emergency medical services response and of callers reporting a medical emergency, including first aid instructions given by specially trained dispatchers to callers over the telephone while an ambulance is en route to the call.
emergency medical dispatch (EMD)
An embedded signal that permits controlled access to the radio transmission.
encoded radio signals
An emergency communications system that collects information about 9-1-1 calls from the telephone network, such as the phone number and location of the caller, and displays this information on the dispatcher’s computer terminal.
enhanced 9-1-1 system
Viewing other cultures based solely upon the standards and values of one’s own culture; a belief in the inherent superiority of one’s own cultural or ethnic group.
ethnocentrism
The independent government agency that regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia, and US territories.
Federal Communications Commission (FCC)