Chapter 5

Question 1

Modes of digital change

Answer 1

1. Nature of change(planned vs unplanned change)
2. Scope of change(minor vs major)
3. Speed of implementation(rapid vs gradual)

Question 2

3 steps for choosing a change mng strategy

Answer 2

1. Assess the risk (leadership- commitment/ understanding/motivation; employees acceptance(embrace it/ follow others/ follow orders/ wait and see/ sabotage/ resist); scope and urgency of the change
2. Mitigate the risk - before the project starts,
3. Adjust the project management approach (low risk: big bang theory/improvisation/guided evolution/top-down coordination; high risk(championed deal making/championed improvisation/ championed guided evolution/mitigate or kill the project)