Chapter 48, Employer/employee relations: trade unions and consultation Flashcards
Trade Union
an organisation of employees that seeks to protect and improve the interest of its members. It does this by negotiating with employers on pay and conditions of work.
Trade Union Congress
an organisation that brings Britains unions together to draw up common policies and lobby the government to implement policies that will employees
Union recognition
employers who recognise a union agree to negotiate with it over members pay and conditions
Work to rule
employees do exactly what is stated in their contract and no more; there is no ‘goodwill’ towards the employees
Employee participation
the employee has the ability to participate in the decision-making process at work
Benefits of employee participation
- increased levels of motivation
- better communication
- improved decision making
- reduce labour turnover
- reduced injuries
- more flexible to change
Quality circles
regular short meetings of a group of employees during working hours to discuss and resolve work-related problems
Work councils
a formal meeting of managers and employees in a particular factory or business to discuss pay and working conditions or grievances
Employees as shareholders
can be seen as a form of employee participation
Industrial action
the measures that a union can take to put pressure on management ina dispute in order to make them change their mind about a decision
- strike action
- Work to rule
- Refusal to work overtime
ACAS
Advisory, conciliation, and arbitration service.
it gives impartial advice and guidance on how to improve employer/employee relations. Mediation
