Chapter 44, Recruitment, selection and training Flashcards
1
Q
Job description
A
sets out the job requirements. includes
- description of duties
2
Q
Person specification
A
the ideal characteristic s of the person to undertake the job
- qualifications
- previous experience
- ability to work in a team
- flexibility
3
Q
Benefits of recruiting internally
A
- quicker
- cheap
- less training needed
- familiar with staff already
- promotion increases motivation
4
Q
Benefits of recruiting externally
A
- new ideas
- a larger field of applicants
- less resentment
5
Q
ISO
A
an internationally accepted standard for quality. it ensures that businesses have effective processes and effective employees so that they can deliver an effective product
6
Q
Induction training
A
should include
- disciplinary procedure
- meeting colleagues
- meeting managers
- health and safety
- basic rules
- expectations for the job
- salary/wages
- tour
7
Q
On the Job training
A
- much cheaper
- can be tailored specifically to the business
- can be classed as low quality
8
Q
Off the job training
A
- away from the workplace can be seen as a perk
- opportunity to spend time with colleagues
- high quality
- expensive
9
Q
Other training methods
A
- watching and doing
- Apprenticeships
- e-learning
- Courses
- Academic training
- Vocational training
10
Q
Training needs analysis
A
The evaluation of the need for training. The following factors should be considered
- aims and objectives
- who is trained and how
- external or internal
- cost
- number of people in need of training
