Chapter 4: Verbal messages Flashcards
Abstraction
The process of communicating using concepts that can differ from reality.
Ageism
Prejudice and discrimination against people based on their age.
Anonymous messages
Describes situations where the acting person’s identity is unknown
Assertiveness
Expressing your point of view in a way that is clear and direct, while still respecting others
Confirmation
Convey that parties in the relationship are valued.
Connotation
A feeling or idea that a word has, in addition to its literal or main meaning
Date
Shared and symbolic interaction
Denotation
The objective meaning of a word
Disconfirmation
Simply and frankly deny the value of other people.
Extensional orientation
A tendency to look first at the actual people, objects, and events and then at the labels
Fact-inference confusion
The concern for dignity, honor, and status. Hence, face can be given by people and lost.
Heterosexist speech
Conceptualizing human experience in strictly heterosexual terms and consequently ignoring, invalidating, or derogating
Index
Designed to help you communicate clearly with your intended audience
Indiscrimination
Occurs when a distinction is not made among different persons, places, or things.
Intensional orientation
Tendency to view people, objects, and events in terms of how they’re talked about or labeled, rather than how they exist.
Netiquette
A way of defining professionalism through network communication
Onymous messages
The author of the message is clearly identified.
Polarization
The process that causes neutral parties to take sides in a conflict.
Purr words
Words that seem to have a denotative meaning but are actually connotative in meaning.
Racist speech
Refers to offensive discourse targeting a group or an individual based on inherent characteristics
Rejection
A general term used to describe what is no longer needed nor wanted
Sexist language
Any expression (act, word, image, gesture) based on the idea that some persons, most often women, are inferior because of their sex.
Snarl words
A derogatory term, a term used to insult or demean its referent.
Static evaluation
When a person retains an evaluation, despite the changes in the person or thing
Truth bias
The tendency to assume, in the absence of evidence, that interaction partners are telling the truth.
