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Comm 100: Human Communication > Chapter 1: The essentials of human communication > Flashcards

Chapter 1: The essentials of human communication Flashcards

1
Q

Human communication

A

Consist of the sending and receiving of verbal and nonverbal messages between two or more people

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2
Q

Form of Human Communication

A

1) Intrapersonal communication
2) Interpersonal communication

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3
Q

Intrapersonal communication is

A

The communication you have with yourself when you talk with, learn about, and judge yourself

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4
Q

Interpersonal communication is

A

Occur when you interact with a person with whom you have some kind of relationship

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5
Q

Interviewing is

A

A form of interpersonal communication that proceeds by questions and answer

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6
Q

Small group communication

A

Communication among groups of, say, five to ten people may take place face-to-face or increasingly in virtual space.

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7
Q

Public communication

A

Communication between a speaker and an audience

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8
Q

Computer-mediated communication is

A

A general term that includes all forms of communication between people that take place through some kind of computer, whether social media or any kind of digital communication

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9
Q

Mass communication refers to

A

Communication from one source to many receivers who may be scattered throughout the world

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10
Q

To explain the concepts and principles, the theory and research in human communication

A

Have a firm understanding of what communication is how it works

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11
Q

To provide you with skills in human communication that will help

A

Increase communication competence and effectiveness in your personal and professional lives

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12
Q

Critical and creative thinking skills

A

Approach new situations mindfully with full conscious awareness

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13
Q

Interaction skills

A

Improve communication in a wide range of forms, from the seemingly simple small talk to the employment interview for the job of the lifetime

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14
Q

Relationship skills

A

Enable you to build friendships, enter into love relationships, work with colleague,s and interact with family members

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15
Q

Leadership skills

A

Enable you to communicate information effectively in small groups or with large audiences and the ability to influence others in these same situation

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16
Q

Presentation skills

A

Enable you to present yourself as a confident, likable, approachable, and credible person

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17
Q

The more you communicate,

A

The better your communication will be

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18
Q

When two people are in a close relationship, neither person should have to

A

Communicate needs and wants explicitly; the other person should know what these are

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19
Q

Interpersonal or group conflict is

A

A reliable sign that the relationship or group is in trouble

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20
Q

Like good communicators, leaders are

A

Born, not made

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21
Q

Fear of speaking in public is

A

Detrimental and must be eliminated

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22
Q

According to the transactional model, each person involved in communication is

A

Both a source (speaker) and a receiver (listener) and hence the term of sources-receivers

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23
Q

Encoding

A

When put ideas into speech, putting them into a code

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24
Q

Decoding

A

Translate the speech signals that impinge on-ear and reads the words on a screen, into ideas you take them out of the code they are in

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25
Q

Message

A

Takes many forms and are transmitted or received through one or more sensory organs or a combination of them

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26
Q

Feedforward is

A

Information provide before sending the primary messages

27
Q

Another type of feedforward is

A

Phatic communication small talk that opens the way for big talk

28
Q

Metamessage

A

A message that refers to another message; it is communication about communication

29
Q

Communication exists in a

A

Context that determines to a large extent, the meaning of any verbal or nonverbal message

30
Q

Physical context

A

The tangible or concrete environment

31
Q

Cultural context

A

Involves the lifestyles, beliefs, values, behavior, and communication of a group

32
Q

Social-psychological context

A

It has to do with the status relationships among speakers, the formality of the situation, the norms of a group or organizations

33
Q

Temporal context is

A

A message’s position within a sequence of events

34
Q

Communication channel is

A

The vehicle or medium through which message pass

35
Q

Noise

A

Things that interfere with receiving the message

36
Q

Physical noise

A

Interference that is external to both speaker and listener; it interferes with the physical transmission of the signal or message

37
Q

Physiological noise

A

Created by barriers within the sender or receiver and would include visual impairment, hearing loss, articulation problems, and memory loss

38
Q

Psychological noise refers to

A

Mental interference in the speaker or listener and include pre-conceived ideas, wandering thoughts biases, and prejudices and close-mindedness and extreme emotionalism

39
Q

Semantic noise

A

Interference occurs when the speaker and listener have different meaning systems

40
Q

Signal-to-noise ratio

A

Useful concept in understanding noise and its importance in communication

41
Q

Effect

A

Communication always have effect on those involved in communication act

42
Q

To learn

A

To acquire knowledge of others, the world, and yourself

43
Q

To relate

A

To form relationship with others, to interact with others as individuals

44
Q

To help

A

To assist others by listening, offering solutions

45
Q

To influence

A

To strengthen or change the attitudes or behaviors of others

46
Q

To play

A

To enjoy the experience of the moment

47
Q

Ambiguity

A

The condition in which something can be interpreted in more than one way

48
Q

Communication exists on at least two levels.

A

1) A message referring to something external to both the speaker and listener
2) To the relationship between speaker and listener

49
Q

Two aspects are referred to as

A

Content and relationship dimensions of communication

50
Q

Punctuation of communication is

A

The segmenting of the continuous stream of communication into smaller pieces

51
Q

Inevitability

A

Communication is inevitable that is in interactional situations it always taking place, even when a person may not intend or want to communicate

52
Q

Irreversibility

A

Another all-important attribute of communication is its irreversibility

53
Q

Unrepeatability

A

Communication also possesses the characteristics of unrepeatability

54
Q

Principles of Communication

A

1) Purposeful
2) Take places in varied form
3) Ambiguous
4) Involves content and relationship dimensions
5) Punctuated
6) Inevitable, irreversible, and unrepeatable

55
Q

The importance of culture

A

1) Demographic changes
2) Sensitivity to cultural differences
3) Economic interdependence
4) Communication technology
5) Culture-specific nature of communication

56
Q

Dimensions of culture

A

1) Uncertainty avoidance
2) Masculinity femininity
3) Power distance
4) Individualism-collectivism
5) High and low context
6) Indulgence and restraint
7) Long and short-term orientation

57
Q

Ethnic identity

A

Culture’s ways by self-identify as a member of the group, embrace (essentially) the attitudes and beliefs of the group

58
Q

Ethnocentrism

A

Extreme ethnic identity, is tendency to see others and their behaviors through their own cultural filters

59
Q

Communication competence

A

Your ability to communicate effectively

60
Q

Mindfulness

A

A state of awareness in which you are conscious of the reasons for thinking and behaving

61
Q

Code-switching

A

Refer to using more than one language in a conversion often in the same situation

62
Q

Objective view

A

The rightness and wrongness of an act are absolute and exist apart from the value or belief of any individual or culture

63
Q

Subjective view

A

Absolute statements about right and wrong are too rigid and that the ethnic of a message depends on the culture’s value and beliefs as well as on the particular circumstances

Comm 100: Human Communication (9 decks)

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