Chapter 4 - Motivational Theory Flashcards

1
Q

Define human resource manager

A

Coordinates all the activities involved in acquiring,developing,maintaining and terminating employees from an organisations human resources

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2
Q

Define human resource management

A

The effective management of the formal relationship between the employer and employees

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3
Q

Define employer of choice

A

Attracts,motivates and holds on to highly talented workers

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4
Q

Define Industrial Democracy or Empowerment

A

The move towards increasing all the influence of employees in decisions affecting their organisation and jobs

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5
Q

Define Diversity

A

The differences between employees in an organisation, encompassing characteristics such as race, gender, ethnic group, age

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6
Q

Define Flexible work conditions

A

Conditions that allow employees to balance worker and family responsibilities more effectively

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7
Q

Define work life balance

A

About achieving the right amount of time for work and for personal family life

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8
Q

Occupational Health and Safety

A

The responsibility the employer has to ensure the workplace is safe for employees and that steps are taken to minimise them

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9
Q

Define Job security

A

The belief that the employees will not lose their jobs

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10
Q

Define motivation

A

The individual internal processes that directs, energises and sustains a persons behaviour

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11
Q

Define a need

A

Is a personal requirement

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12
Q

Define Hierarchy of needs

A

Maslow’s sequence of human needs in order of their importance

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13
Q

Define Motivation-Hygiene theory

A

Is the idea that satisfaction and dissatisfaction are caused by a separate set of factors

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14
Q

What are the key components of Maslows hierarchy

A
Physiological
Safety/Security 
Social 
Self esteem
Self actualisation
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15
Q

What do goals need to be in lockes theory

A

Clear
Specific
Challenging
Not overwhelming

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