Chapter 4: Internet Monitoring Technologies

Question 1

Key logger or key trapper software

Answer 1

A program that records every keystroke and mouse click.

Question 2

Hardware key logger

Answer 2

A hardware device that captures keystrokes on their journey from the keyboard to the motherboard.

Question 3

Cookie

Answer 3

A small file deposited on a hard drive by a website containing information about customers and their web activities.

Cookies allow websites to record the comings and goings of customers, usually without their knowledge or consent.

Question 4

Adware

Answer 4

Software that generates ads that install themselves on a computer when a person downloads some other program from the internet.

Question 5

Spyware

Answer 5

Software that comes hidden in free downloadable software and tracks online movements.

Question 6

Web Log

Answer 6

Consists of one line of information for every visitor to a website and is usually stored on a web server.

Question 7

Clickstream

Answer 7

Records information about a customer during a web surfing session.