Chapter 4 Flashcards

1
Q

PR Trends: list four

A
  • Organizational Transparency
  • feminization of the field
  • decline of mass media
  • importance of lifelong learning and cultural literacy
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2
Q

CEOs want communication that is

A

strategic, research-based, and

two-way.

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3
Q

Reasons to outsource PR staff

A
  • extend what in-house PR staff can do
  • during times of crisis management
  • perhaps cannot afford to have PR staff fulltime
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4
Q

Trends in PR

A
  • outsourcing
  • emphasis on counselling
  • firms owned by communications conglomerates so offer a lot of integrated services
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5
Q

example of a Canadian Firm

A

National PR

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6
Q

Reasons to use PR Firm instead of internal department

CRROPS

A
Advantages
• Objectivity
• Skills and expertise
• Resources
• Reach
• Problem-solving skills
• Credibility
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7
Q

Disadvantages of using a PR Firm

SPINE

A
  • superficial knowledge of organization
  • part-time commitment
  • internal resentment
  • expensive
  • need LONG briefing to get all information and determine direction
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8
Q

Reasons to use PR Firm instead of internal department

A
  • Credibility
  • Resources
  • Reach
  • Objectivity
  • Problem-solving skills
  • Skills and expertise
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9
Q

Disadvantages of using a PR Firm

A
  • superficial knowledge of organization
  • part-time commitment
  • internal resentment
  • expensive
  • need LONG briefing to get all information and determine direction
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10
Q

Trends in PR

A
  • outsourcing
  • emphasis on counselling
  • firms owned by communications conglomerates so offer a lot of integrated services
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