Chapter 4

Question 1

Managers need to periodically assess:

Answer 1

1) Motivation
2) Performance

Question 2

Must take into account:

Answer 2

A) Occupation
B) Career stage
C) Personal factors

Question 3

Needs

Answer 3

Physical or psychological deficiencies that make specific outcomes or goals attractive

Question 4

Maslow’s Hierarchy of Needs

Answer 4

Theory of psychology, proposed in 1943 in the paper “A Theory of Human Motivation” by Abraham Maslow

Question 5

The Two-Factor Theory

Answer 5

There are certain factors in workplaces that cause job satisfaction, while an isolated set of factors cause dissatisfaction

Question 6

Herzberg’s Two Factor View of Needs

Answer 6

1. Motivators
2. Hygiene Factors

Question 7

Three Needs Theory

Answer 7

Proposed by David Mclelland, is a motivational model that attempts to explain how the needs for ACHIEVEMENTS, POWER, and AFFILIATION affect the actions of people from a managerial context

Question 8

Equity

Answer 8

The importance of fairness

Question 9

Expectancy Theory

Answer 9

Is about the mental processes regarding choice or choosing

Question 10

Expectancy Theory was proposed by:

Answer 10

Víctor Vroom of the Yale School of Management

Question 11

People want to satisfy various needs, arranged in hierarchy of importance

Answer 11

Maslow’s Hierarchy of Needs

Question 12

Relationships are fair when

Answer 12

People perceive outcomes as proportionate to perceived contributions

Question 13

Four Central Components of Expectancy Theory

Answer 13

1) Job Outcomes
2) Valences
3) Instrumentality
4) Expectancy

Question 14

Instrumentality

Answer 14

Belief that accomplishing a job outcome depends on performance

Question 15

Expectancy

Answer 15

Apparent link between effort and performance

Question 16

Magnet hospitals must have:

Answer 16

1. Effective nurse leaders
2. Participation of nurses in decision-making
3. Collegial relationships between physicians and nurses