Chapter 1 Flashcards

1
Q

Iron Triangle

A
  1. Reducing Cost of Care
  2. Improving Access
  3. Improving Quality
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2
Q

What does the iron triangle consist of?

A
  1. Congressional Committees
  2. Bureaucracy
  3. Interest Groups
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3
Q

The healthcare industry contains:

A
  1. Many stakeholders
  2. Divergent interests and perspectives
  3. Fixed positions
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4
Q

Theory Z Management

A

Increasing employee loyalty to the company by giving jobs for life with a strong focus on the employee’s well-being on/off the job.

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5
Q

Horizontal Management

A

The planning horizon is the amount of time an organization will look into the future when preparing a strategic plan.

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6
Q

Vertical Integration

A

An arrangement in which the supply chain of a company is owned by that company.

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7
Q

Toyota Production System

A

An integrated socio-technical system developed by Toyota, that comprises its management philosophy and practices.

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8
Q

The TPS organizes

A
  1. Manufacturing
  2. Logistics for the automobile manufacturer (interaction with suppliers and customers)
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9
Q

Health Outcomes are Determined by:

A

Factors outside national infrastructure

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10
Q

Many mutually dependent players require:

A

Organization

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11
Q

Value requires:

A

Effective partnerships

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12
Q

Organizations merge into systems with:

A

Objective of efficiency

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13
Q

Classic Bureaucratic Drawbacks

A

1) Too many levels
2) Too many horizontal divisions
3) Too many rules and regulations

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14
Q

Taylorism

A

The practice of scientific management and work efficiency as known in the Taylor system

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15
Q

Human Relations School

A

Primacy of group structures individual behaviors

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16
Q

Increasing value in healthcare requires

A
  1. Managerial Skills
  2. Assembling and clarifying alliances
  3. Balancing local and global commitments
  4. Developing local healthcare infrastructure
17
Q

Supply side

A

Costs driven by imperfect information markets

18
Q

Providers‘ side

A

Due to defensive and acute care and poor coordination