Chapter 3

Question 1

Performance is affected by

Answer 1

1. Organizational structure
2. Coordination

Question 2

Organization design is the arrangement of

Answer 2

A) Responsibilities
B) Authority
C) Flow of Information
D) Result

Question 3

At the most micro level of an organization

Answer 3

People are grouped into work units (divisions, departments, or nursing units)

Question 4

Differentiation

Answer 4

Concerns the needed difference in both structure and employee orientations.

Question 5

Integration

Answer 5

Is the coordination of activities among organizational units including the management of conflicts.

Question 6

Interdependence

Answer 6

Recognizes the need for different units of an organization to work together

Question 7

Every organization design has both

Answer 7

1. Functional and dysfunctional characteristics

Question 8

Structural contingency

Answer 8

There is not one best way to organize

Question 9

Optimum structure varies depending on:

Answer 9

1. Environment
2. Unique work
3. Strategy of the organization

Question 10

Organization of Researchers

Answer 10

1. Few levels of hierarchy
2. Supervisors with a large span of control

Question 11

Organization of Manufacturers

Answer 11

1. More levels of hierarchy
2. Smaller span of control

Question 12

Sharing resources requires

Answer 12

Coordination