Chapter 14 Flashcards

1
Q

Consumer

A

A person who uses up a commodity

A purchaser of goods

A customer

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2
Q

Consumerism

A

Policy encouraging frequent increase in consumption of goods as a basis for sound economy

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3
Q

Potter (1988)

A

1) Access
2) Choice
3) Information
4) Redress
5) Representation

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4
Q

Consumer Driven Healthcare Plans

A

Designed to allow employees greater choice in healthcare thus enabling them to be wise consumers

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5
Q

HSA
MSA
FSA
HRA

A

Health Savings Account
Medical Savings Account
Flexible Spending Arrangement
Health Reimbursement Arrangement

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6
Q

Wall Street Crash/Booker T. Washington dies in the year

A

1915

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7
Q

Penicillin is accepted as a treatment for syphilis in the year:

A

1945

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8
Q

1999

A

Tuskegee University National Center hosts 1st Annual Commemoration of the Presidential Apology

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9
Q

“High Deductible Health Plans” is also known as:

A

Catastrophic health insurance

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10
Q

Consumer Driven Health Plans provide:

A

Greater choices in services

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11
Q

The Belmont’s Three Principles to Ethical Conduct of Research with Humans:

A
  1. Respect to people
  2. Beneficence
  3. Justice
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12
Q

The last widow receiving THBP benefits died on:

A

January 27, 2009

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13
Q

The Tuskegee Study Went On For:

A

40 years till 1972

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14
Q

What provided motivation for alternative forms of healthcare?

A
  1. Change in demographics/socioeconomics
  2. Shortage of healthcare professionals
  3. Shift towards chronic care
  4. Increased customer expectations
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15
Q

Principles of healthcare consumerism

A
  1. Admission
  2. Ideal
  3. Information
  4. Compensation
  5. Representation
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16
Q

Mega-trends that impact demand-control model of healthcare:

A
  1. Personal responsibility
  2. Self-help
  3. Convenience
  4. Individual ownership
  5. Transparency
  6. Consumerism
17
Q

Key drivers of transparency in healthcare:

A

Consumer awareness of service/product quality and cost

18
Q

CDHP allows

A

Employee to design healthcare plans including benefits covered, deductible, co-pay, and providers

19
Q

Limited involvement in medical management

A

HDHPs

20
Q

What changed the way medicine is delivered?

A

Health information technology