Chapter 3: WELL Certification Process

Question 1

What is the triple bottom line about?

Answer 1

Concept that sustainability involves the financial, social and environmental bottom lines of a project

Question 2

In terms of triple bottom line what does financial relate to?

Answer 2

1. How a project is financed 2. Return on investment

Question 3

In terms of triple bottom line, what does environmental relate to?

Answer 3

The impact around the project site and regional and global environmental concerns

Question 4

In terms of triple bottom line, what does social relate to?

Answer 4

Happiness, health and productivity of project stakeholders

Question 5

What does stakeholder mean?

Answer 5

Anyone who is affected or will be affected

Question 6

What is the business case for the WELL building Standard?

Answer 6

1. Being perceived as having additional value 2. Possible increase in productivity and employee retention 3. Possibility that healthcare employees reduce health insurance Costs

Question 7

For the WELL building standard, what are the different levels of achievement?

Answer 7

Silver = All preconditions Gold = all preconditions, 40% optimisations Platinum = all three conditions, 80% optimisations

Question 8

What are the certification steps for the Well building standard?

Answer 8

RDPCR

Registration, documentation review, performance verification, certification, re-certification and document submission

Question 9

When is the WELL performance testing agent assigned to a project?

Answer 9

Registration

Question 10

How long does a technical review by a well performance testing agent take?

Answer 10

20 to 25 days

Question 11

What are the documents submitted for documentation review?

Answer 11

Annotated documents, general documents, letters of assurance

Question 12

What are annotated documents?

Answer 12

Design drawings with highlighted information

Question 13

What are general documents?

Answer 13

1. Not tied to a specific feature. 2. For the certification process at large.

Question 14

What are some examples of stakeholders which letters of assurance are to come from?

Answer 14

Architects, engineers, contractors

Question 15

What is a performance verification?

Answer 15

A site visit from the WELL performance testing agent

Question 16

Following the completion of performance testing, how long would it be before a WELL report is issued?

Answer 16

40 to 45 business days

Question 17

Within how many days is the WELL report to be accepted, responded with a Curative action plan, or appealed with?

Answer 17

180 calendar days

Question 18

For WELL pilot standard programs, what are the certification levels and applicable preconditions and optimisations that must be achieved?

Answer 18

Silver, gold, platinum 20%, 40%, 80%

Question 19

Within how many years must a project be recertified?

Answer 19

3 years

Question 20

Typically, who are the members of the project team for the WELL building standard?

Answer 20

Project administrator, project owner, WELL AP, licensed professionals

Question 21

What is the role of the project administrator for the WELL Building building standard

Answer 21

… and overseeing the WELL certification process

Question 22

Who are the WELL reviewers?

Answer 22

Independent third-party individuals responsible for reviewing documentation and performance test results

Question 23

What are alternative adherence paths / AAPs?

Answer 23

Alternative solution for meeting a WELL feature requirement.

Question 24

What are alternative adherence paths applicable to?

Answer 24

For features considered as a WELL organisational protocol 65, 66 90, 91, 92, 93, 94, 95, 96, 98

Question 25

What are equivalences?

Answer 25

Regulations or codes in the project location that supersede the WELL Building Standard.

Question 26

What are precertifications?

Answer 26

Focus on the intended design, construction, and operational strategies for the project

Question 27

What is continued engagement?

Answer 27

The submission of documents within 15 months of certification and then every 12 months after

Question 28

When must the recertification process be completed after recertification application?

Answer 28

Within 6 months

Question 29

For the WELL community standard certification, as there is no pre-certification, what is the designation to be used?

Answer 29

Design Verified

Question 30

For the WELL Community standard certification, how long is the validity of the certification?

Answer 30

5 years

Question 31

For the AIR concept, what is the breakdown for preconditions?

Answer 31

Preconditions = 1 to 12

Optimisations = 8, 13 to 29

Question 32

For the WATER concept, what is the breakdown for preconditions?

Answer 32

Preconditions = 30 to 34

Optimisations = 35 to 37

Question 33

For the NOURISHMENT concept, what is the breakdown for preconditions?

Answer 33

Preconditions = 38 to 45

Optimisations = 46 to 52

Question 34

For the LIGHT concept, what is the breakdown for preconditions?

Answer 34

Preconditions = 53 to 56

Optimisations = 57 to 63

Question 35

For the FITNESS concept, what is the breakdown for preconditions?

Answer 35

Preconditions = 64 to 65

Optimisations = 66 to 71

Question 36

For the COMFORT concept, what is the breakdown for preconditions?

Answer 36

Preconditions = 72 to 76

Optimisations = 77 to 83

Question 37

For the MIND concept, what is the breakdown for preconditions?

Answer 37

Preconditions = 84 to 88

Optimisations = 89 to 100

Question 38

For the innovation concept, what are all the features categorised as?

Answer 38

Optimisations