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SMO 310 > Chapter 3 > Flashcards

Chapter 3 Flashcards

1
Q

9 Dimensions of Globalization

A

PGAPIFHU

  • Power Distance
  • Gender Egalitarianism
  • Assertiveness
  • Performance Orientation
  • Institutional Collectivism
  • Future Orientation
  • Humane Orientation
  • Uncertainty Avoidance
  • Global Adventures Going Awry
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2
Q

Factors that have the influence work behavior

A
  • Job Performance
  • Organizational Citizenship
  • Absenteeism
  • Turnover
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3
Q

Job Performance

A

The performance level on factors included in the job description.

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4
Q

5 Personality Traits

A

OCEAN

  1. Openness
  2. Conscientiousness
  3. Extroversion
  4. Agreeableness
  5. Neuroticism
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5
Q

OCEAN as we age:

A

As we age,

Openness, Extroversion and Neuroticism goes down

Agreeableness and Conscientiousness goes up

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6
Q

Pygmalion Effect

A

We can shape the personality of others based on our pre-existing expectations and implementing that to our subordinates.

For example, if you were told you have a low chance of getting sea sick, on average you get see sick less than anyone else, despite the fact being completely made up. This shows that you get what you expect.

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7
Q

Self Enhancement Bias

A

We overestimate our capabilities and performance relative to how others perceive us. (Omar)

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8
Q

Self-Effacement BIas

A

We underestimate our capabilities and performance relative to how others perceive us. (Filip)

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9
Q

Proactive Personality

A

Taking initiative and preparing ahead instead of only intervening when things go wrong. You conduct yourself in a way such that you solve problems prior to them existing.

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10
Q

Self - Monitoring

A

You are able to act differently when it comes to different people and different stages in your life. For ex: you with a prof is not the same you as when you are with your friends.

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11
Q

Self - Esteem

A

Overall positive feelings that you have about yourself.

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12
Q

Perception

A

a way of regarding, understanding, or interpreting something; a mental impression

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13
Q

Self Perception

A

This is how we see ourselves and how we think of ourselves

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14
Q

Social Perception

A

How we are perceived by others and how we perceive others.

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15
Q

Sterotyping

A

Generalizations based on group characteristics. You see members of a certain group have certain qualities and so you extend this to fit the mode of the whole group overall - weather it is or is not true.

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16
Q

Self - Fulfilling Prophecy

A

By believing in stereotypes, we are responsible for creating them. If we believe is dumb and good for nothing, we will treat him that way. As a result he will not work hard nor feel a strong obligation to be a good person. Thus he will step further into the idea that he is not of value

17
Q

Selective Perception

A

You see what it is you want to see and ignore other cues that would give a more accurate account of the situation. Often we judge on the basis of selective perception.

18
Q

Organizational Comittment

A

This is the degree of attachment that one feels to his or his organization. generally the persons feelings can be broken into one of three categories.

  • Affective Commitment
  • Normative Commitment
  • Continuance Comittment
19
Q

Affective Commitment

A

You feel a strong emotional connection to your branch.

20
Q

Normative Commitment

A

You are connected to the branch because you feel like you ought to stay with the branch.

21
Q

Continuance Commitment

A

You are only with the branch because there are no better alternatives.

22
Q

Individual Values

A

Statements that you value that can be thought of as relatively stable life goals. It is something that is important to you.

23
Q

Job Attitude

A

Our feelings, opinions and beliefs regarding our environment

24
Q

Job Attitude Equation

A

Attitudes = Job Satisfaction + Organizational Committment

25
Q

Job Satisfaction

A

General feelings towards ones job.

26
Q

Good Job Advice

A
  • Get accurate information about the job and the company
  • Leverage your personality and values
  • A good fit with the job and company is important to your happiness
  • Develop good relationships at work
  • Be proactive in managing organizational life
  • Know when to leave
27
Q

Review CHHJ!

A

Make sure to review CHHJ before your exam!

28
Q

Uncertainty Avoidance

A

Reflects the extent to which members of a society attempt to cope with anxiety by minimizing uncertainty.

29
Q

Assertiveness

A

How assertive, confrontational, or aggressive should you be in relationships with others? In highly assertive countries like the United States and Austria, competition between individuals and groups is encouraged.

Think of Enron

30
Q

Power Distance

A

reflects the extent to which the less powerful members of institutions and organizations expect and accept that power is distributed unequally.

31
Q

Gender Egalitarianism

A

Companies operating in more gender-egalitarian countries such as the Nordic countries, Germany, and the Netherlands encourage tolerance for diversity of ideas and roles regardless of gender.

Treating genders equally at work

32
Q

Institutional Collectivism

A

Institutional collectivism refers to the extent to which people act predominantly as a member of a lifelong group or organization.

Rewarding Groups > Individuals

33
Q

Performance Orientation

A

Should you reward people for performance improvement and excellence?

Rewarding Merit > Other factors such as background or personality

34
Q

Human Orientation

A

Are you rewarded for your behavior in the office that is not specific to your performance but more specific to how good of a person you are: kind, fair, generous, altruistic etc.

Rewarding Personality

35
Q

Future Orientation

A

One’s expectations and the degree to which one is thoughtful about his or her future. It is a multidimensional concept that includes such dimensions as planning, realism, and control.

How far in advance do you think about tomorrow?

36
Q

Global Adventures Going Awry

A

How well do you collaborate with others internationally?

SMO 310 (18 decks)

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