Chapter 3 Flashcards
Alex has been dissatisfied with his job for a long time. After 17 years of committed loyalty to the company, waiting for conditions to improve and trusting that management would eventually do the right thing to correct numerous problems, Alex has resigned. According to the exit-voice-loyalty-neglect model, Alexs actions are examples of
loyalty and exit
Ann has been unhappy with her job for quite a while, and, over time, she has increasingly let her job responsibilities slide. This is an example of
neglect
A recent study found that in the workplace, ________ were more stressed than ________.
women, men
Carmen can always be counted on to go above and beyond her own duties by helping her co-workers. This is an example of
organizational citizen behaviour
Clarence is guided by the values of becoming rich but is also showing a high degree of social responsibility. He is likely a member of
Genereation Y
Compared with francophone business people, Canadian anglophone business people have been found to
be more achievement oriented
Cultures emphasizing ________ would value planning, investing, and delay of gratification.
future orientation
David seems to be enthusiastic, highly involved, and satisfied with his work. He is exhibiting
employee engagement
Denis Oil and Gas Ltd. is interested in forming a business partnership with Aboriginal peoples to develop oil and gas on First Nations land. Ground rules for developing business partnerships with Aboriginal peoples include
recognizing and protecting Aboriginal and treaty rights. Correct
Giselle has always accepted the authority of her boss without question, simply because her boss is in charge and therefore should be able to direct her actions. Giselles outlook relates to the concept of
power distance
Gwen is very focused on job satisfaction but at the same time is less willing to make personal sacrifices for the sake of her organization. Gwen is likely a member of
Generation X
If an employees attitude is negative toward his or her job, that employee likely does not have
job satisfaction
In her study, Lindsay Redpath concluded that Aboriginal cultures
are more collectivist than non-Aboriginal cultures in either Canada or the United States
Jaime is considered by her employees to be an honest, responsible, and capable boss. These characteristics are known as
instrumental values
Jennifer is in a highly paid job and her sister Erin is in a union position with good benefits. They each love their work and are each very competent at what they do. They are displaying ________ commitment because of the extrinsic and intrinsic rewards received from their jobs.
continuance and affective
job satisfaction is most often caused by
interesting work
Jon is a middle-level manager at Apex Corporation, which manufactures electronic switches for the telecommunications industry. Jon has been in his position for about three years and has been heard on several accounts expressing the fact that he likes his job. Jon is expressing his
attitude about work
Organizational commitment refers to the degree to which
employees identify with the organization they work for and its goals.
Research shows that Baby Boomers, who are one of the age groups of Canadians,
value a sense of accomplishment
The desire for a comfortable and prosperous life is a ________ value, while being ambitious, hardworking, and aspiring are ________ values.
terminal; instrumental
The extent to which a society encourages structured over unstructured situations defines its
uncertainty avoidance
Tina really cares about the work she does and strongly identifies with her position and responsibilities. This is an example of
job involvement
Using Hofstedes findings, we would expect ________ to have the highest degree of gender differentiation.
japan
values are
relatively stable and enduring
Yolanda has a strong belief in herself and feels that she is a competent individual without being arrogant. This is known as a positive
core self-evaluation
