Chapter 3 Flashcards

1
Q

What are the 3 elements of structure?

A

Formal reporting relationships
Grouping
Systems for communication, coordination, integration

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2
Q

Name the 3 Vertical Information Linkages

A

Hierarchical referral
Rules and plans
Information Systems

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3
Q

Name the 5 Horizontal Information Linkages

A
Information systems
Direct contact (liason)
Task Forces
Full Time Integrator
Teams
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4
Q

Name the 6 grouping options

A
Functional
Divisional
Matrix
Horizontal
Virtual Networks
Hybrid
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5
Q

Explain functional structure

A

Grouped by function

For example: HR, Accounting, Marketing

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6
Q

Strengths of functional structure

A
  • economies of scale
  • in depth knowledge
  • best with 1 or few products
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7
Q

Weaknesses of functional structure

A

slow response to environmental change
hierarchy overload
poor coordination across departments
less innovation

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8
Q

Explain divisional structure

A

grouped by product

such as google maps, google drive, etc

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9
Q

Strengths of divisional structure

A

Suited to fast change
High coordination across functions
Decentralized decision making
Best in large orgs with several products

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10
Q

Weaknesses of divisional structure

A

eliminates economies of scale
poor coordination across product lines
no in-depth knowledge/specialization

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11
Q

Explain matrix structure

A

implements different structures simulatenously

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12
Q

What are the three conditions for a matrix structure?

A
  1. Pressure to share resources across product lines
  2. Pressure for 2 or more outputs
  3. Domain is complex and uncertain
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13
Q

Strengths of matrix structure

A

meet dual demands
sharing resrouces
best in medium size org with multiple products

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14
Q

Weaknesses of matrix structure

A

dual authority
time consuming
lots of effort to maintain balance

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15
Q

Explain horizontal structure

A

grouped by core processes, run by process owners and self managed teams

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16
Q

Strengths of horizontal structure

A

Flexibility and rapid response to change
A broader view of goals
Team work and collaboration
Improves employee quality of life

17
Q

Weaknesses of horizontal structure

A

difficult and time consuming to designate core processes
requires a lot of changes
managers have to give up power
limits in depth skill

18
Q

Explain virtual network structure

A

subcontract major processes to separate companies

central hub maintains control over processes and makes decisions

19
Q

Strengths of virtual network structure

A

obtain talent and resources worldwide
immediate scale and reach
highly flexible and responsive to change
reduces admin overhead costs

20
Q

Weakness of virtual network structure

A

lack of control over employees
risk of failture depends on others
weak employee loyalty

21
Q

Explain hybrid structure

A

combines characteristics of various structures
useful in rapidly changing environments
often functional and divisional is used

22
Q

What are 4 key aspects of vertical alignment?

A

Control
Efficiency
Stability
Reliability

23
Q

What are 4 key aspects of horizontal alignment?

A

Coordination
Learning
Flexibility
Innovation