Chapter 2: Traditional Decision-Making Process Flashcards
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The traditional decision-making process is sometimes referred to as…
Sometimes referred to as the rational decision-making process because the process follows a rather regimented series of steps.
It’s also called analytical decision-making process because of its heavy reliance on the use of metrics
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What are the steps for the traditional decision-making process?
- Define the problem
- Identify the decision-making criteria.
- Allocate weights to each of the criteria based on importance.
- Develop alternatives for solving problem
- Evaluate each alternative based on the weighted criteria
- Select the best alternative that maximizes the desired outcome.
- Evaluate the effectiveness of the action that was taken.
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Traditional decision-making process:
Step one: Define the problem
Defining the problem is an important step. If you define the problem incorrectly, you vastly increase your chances of making a poor decision. So this is a step that you want to think about.
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Traditional decision-making process:
Step two: Identify decision criteria
In this step you set up all the criteria you need to help you make the decision.
In the stockpicking scenario the criteria might be how long each company has been in business, how profitable each company has been over the past 10 years etc.
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Traditional decision-making process:
Step three: Weigh the criteria
In this step weight is assigned to the various criteria. How important is each of the decision criteria you set in the previous step.
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Traditional decision-making process:
Step four: Develop alternatives
Develop some alternative choices. Your stockbroker list of alternatives include all the companies traded on the stock exchange. There’s a lot of companies so the trader might limit the alternatives by applying criteria for example only looking at the chip stocks
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Traditional decision-making process:
Step five: Evaluate alternatives
After you have all the alternatives you want to consider, apply the weights for the decision criteria you set up in step two and three. This results in a numerical score for each alternative. The choices are then ranked from the highest scoring (best choice) to the low-scoring (worse choice)
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Traditional decision-making process:
Step six: Make the decision
Pick the highest ranked alternative.
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Traditional decision-making process:
Where does emotion come into decision-making?
The way we feel always has an influence on the decisions that we make. It’s a balance between the logical information and our feelings on the decision.
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Traditional decision-making process:
Step seven: Reflection
In this step you evaluate the effectiveness of your decision. In other words how well did you do.
In the public safety arena how long you wait for evaluating the effectiveness of your decision is important. Change course too soon and you don’t give your decision the chance to be successful. Delay changing course of action to all, and you find yourself drifting into a catastrophe.
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What leads to better decision-making?
The collective outcomes of your decisions and the lessons you’ve learned from them are what help you make better decisions.
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What is wisdom?
collection of their experiences, successes, failures, and evaluation of their lessons learned along the way
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What are some of the problems with the traditional decision-making process? 4
- Does the rational decision-making process accurately reflect the realities of how decisions are made at an emergency scene?
- Is there enough time to do something like this?
- Is there enough good data?
- As a data stable enough for us to access this it in this way?
In most instances the answer to these questions is no
