Chapter 12: Command Support Flashcards
Chapter 12: Command Support p169
Command support is a barrier that has a direct connection to…
Staffing levels
Chapter 12: Command Support p169-170
What does the author say could help mitigate many of the situational awareness deficits illustrated in this book?
Having another person at the command post helping the incident commander. This would reduce overload on command and led to an increase of situational awareness.
Chapter 12: Command Support p170
What is the reason the commercial airliner would never fly without the benefit of the copilot?
Because the stress and mental workload is too much for one person to handle especially if something goes wrong.
Exactly the same for fire service but…
Chapter 12: Command Support p170
When staffing levels cause an incident to be managed by a single supervisor, what is inadvertently happening?
What should proper staffing levels be?
Setting the supervisor up for failure
driver?
Chapter 12: Command Support p172
Why is it a good thing for Cmdr. to have a driver to get to an emergency scene?
When commanders must drive themselves the act of driving consumes cognitive capacity increases the commander stress level. As commander focused on driving important clues and cues are being transmitted about the emergency that may be missed.
Listen to the radio
talk on the radio
talking the cell phone/two-way direct phone
make notes about dispatch info/responding units
access facility information on MDC
Chapter 12: Command Support p174
What happened to the commander working alone in a high stress environment, what are the ways that he will loose situational awareness? 3
- Easily become overwhelmed trying to capture clues and cues (level I),
- Comprehend them into meaning (level II),
- Make accurate predictions about the incident (level III)
Chapter 12: Command Support p174
What are some tools responders can use to help manage memory and workload?
Checklist and worksheets
Chapter 12: Command Support p174
How can checklist and worksheets be helpful? 2
Help manage memory,
1. Memory of everything you have already done (retrospective) – write down and keep track of everything that has happened, personnel locations/task
- Memory of everything you’ve yet to do (prospective) – checkboxes of important task you need to do an emergency scene but have not done.
Chapter 12: Command Support p175
Which type of memory retrospective or prospective is more fragile under stress?
Prospective memory is more fragile under stress. The more likely to forget what task you haven’t done because the tasks to be performed very based on the type of emergency. Have different checklist based on emergency type.
