Chapter 19

Question 1

What is the importance of nonverbal communication?

Answer 1

Even if you’re not saying something, what you are thinking will show itself at all times. Make sure you are aware of your body at all times so you can create a work environment for you and your clients.

Question 2

What is the importance of active listening?

Answer 2

Your client will know when you’re not listening to them, always practice active listening and respond to your clients appropriately so that you two can have the most effective communication possible.

Question 3

What is the importance of asking questions?

Answer 3

A way of showing your client that you are actively listening when you ask them questions in return. Ask your client open ended questions so they have a chance to respond as well as express their point of view.

Question 4

What is the importance of reflecting?

Answer 4

Often times a good idea to reflect the question that your client asked you. This not only shows that you are listening, but also clarifies what was said.

Question 5

What are SMART goals?

Answer 5

Specific, Measurable, Attainable, Realistic and Timely

Question 6

SMART: This is a goal that is clearly defined in a way in which anybody can find out what the desired outcome is.

Answer 6

Specific

Question 7

SMART: This means that a goal is quantifiable (weighing, body fat measurements, etc.)

Answer 7

Measurable

Question 8

SMART: A good middle ground between challenging, but not extreme

Answer 8

Attainable

Question 9

SMART: This is something that your client is able and willing to work towards

Answer 9

Realistic

Question 10

SMART: Being able to set a specific date to complete a goal

Answer 10

Timely

Question 11

Finding thing your client likes to do and getting them to feel the same way in regards to exercise.

Answer 11

Positive self talk

Question 12

Find the drive that motivates your clients

Answer 12

Psyching Up

Question 13

Having your client imagine themselves performing exercise over and over again until eventually they will believe they can

Answer 13

Imagery

Question 14

What are the 5 stages of change?

Answer 14

Precontemplation, contemplation, preparation, action, maintenance

Question 15

5 stages of change: No intent to change or start exercising in the next 6 months, education and information is best during this this period

Answer 15

Precontemplation

Question 16

5 stages of change: Contemplating starting exercise within next 6 months, listen actively to your client’s needs, provide education and info before starting anything

Answer 16

Contemplation

Question 17

5 stages of change: Workout occasionally, but want to start working out regularly in the next month, no set routine when working our, often have unrealistic goals, essential to use SMART goals and build social support network

Answer 17

Preparation

Question 18

5 stages of change: Actively working out, have not maintained a routine for 6 months, best to continue providing info and education, create steps to overcome obstacles the client may have

Answer 18

Action

Question 19

5 stages of change: Have created an exercise habit lasting 6 months or more, may still be tempting by old habits

Answer 19

Maintenance

Question 20

How long do you have to make a good first impression with a new client?

Answer 20

20 seconds