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Study Guide For Testing To Technical Sergeant 1 Oct 19 (AFH 1) > Chapter 15 - Communication > Flashcards

Chapter 15 - Communication Flashcards

1
Q

Provides the tools needed to clearly articulate the Global Vigilance, Global Reach, and Global Power of the future

A

Air Force Communication Waypoints

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2
Q

Communication can be broken into three parts:

A

The Sender
The Message
The Audience

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3
Q

Is viewed as an emerging and extremely important concept, designated as a special area of emphasis

A

Strategic communication

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4
Q

Defined as a process of purposefully using communication for the intent of advancing national interests and objectives through synchronized integration of information with other elements of national power.

A

Strategic Communication

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5
Q

Entails focused efforts to create, strengthen, or preserve conditions favorable for the advancement of national interests, policies, and objectives by understanding and engaging key audiences through the use of coordinated actions

A

Communication synchronization

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6
Q

The purpose of ________________ is to communicate timely, accurate, and useful information about Air Force activities to Department of Defense, the Air Force, as well as domestic and international audiences

A

Public Affairs (PA)

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7
Q

Supplements English-language dictionaries and standardizes terminology used within the Department of Defense, other federal agencies, and among the United States and its allies

A

JP 1-02, Department of Defense Dictionary of Military and Associated Terms

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8
Q

Provides guidance on writing, editing, and publishing matters related to official publications for the Air University

A

The Air University Style Guide for Writers and Editors (AU-1)

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9
Q

Is the approved reference for all forms and styles of government printing

A

The US Government Printing Office Style Manual

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10
Q

Is not an all-inclusive reference, but provides valuable, detailed information on most presentations and papers produced in professional military education courses

A

The Tongue and Quill

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11
Q

This International Civil Aviation Organization alphabet was adopted by the U.S. Armed Forces in 1956

A

Military Phonetic Alphabet

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12
Q

Refers to the strategic sharing of information, both internally and externally, within and across the organizational industry

A

Organizational Communication

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13
Q

Must be proactive, innovative, adaptive, leader driven, and sustainable

A

Organizational Culture

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14
Q

Principles of Effective Communication

A
  • Focused
  • Organized
  • Clear
  • Understanding
  • Supported
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15
Q

Seven Steps for Effective Communication

A
  • Analyze Purpose and Audience
  • Research Your Topic
  • Support Your Ideas
  • Organize and Outline
  • Draft
  • Edit
  • Fight for Feedback and Get Approval
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16
Q

Outlines detailed instructions for written communication, while various organizations may have adopted internally preferred styles as well

A

AFH 33-337, The Tongue & Quill

17
Q

Are used to communicate throughout the Department of Defense and other federal agencies

A

Official Memorandum

18
Q

The types of Air Force papers

A
  • Point Paper
  • Talking Paper
  • Bullet Background Paper
  • Background Paper
  • Position Paper
  • Staff Study
19
Q

Is used when addressing a single issue that can be covered within a single page using bullets or phrases that require minimal data

A

Point Paper

20
Q

Is slightly more detailed than the point paper

A

Talking Paper

21
Q

Is used when addressing a single issue or several related issues that can be covered within a single page or multi-page format using bullet statements providing the background of a program, policy, problem, or procedure

A

Bullet Background Paper

22
Q

Is used when addressing a single issue or several related issues using a multi-page format including full sentences, details, and numbered paragraphs. It is often used as a multi-purpose staff communication instrument to express ideas or describe conditions that require a particular staff action

A

Background Paper

23
Q

Is used when addressing a single issue or several related issues using a multi-page format including full sentences, details, and numbered paragraphs. It is often used when working with proposals for a new program, policy, procedure, or plan

A

Position Paper

24
Q

Is used when addressing a single issue or several related issues using a multi-page research paper including a detailed discussion with a conclusion and applicable recommendations

A

Staff Study

25
Q

Is a writing format commonly used in the Air Force for routing or coordinating correspondence through a staffing process

A

The Staff Package, AF Form 1768, Staff Summary Sheet

26
Q

Writing Bullet Statements

A

Step 1: Extract the Facts
Step 2: Build the Structure
Step 3: Streamline the Final Product

27
Q

Spoken Delivery Formats

A

Impromptu
Prepared
Manuscript

28
Q

Types of Speaking

A

Briefing
Teaching Lecture
Formal Speech

29
Q

Effective Listening

A

Informative Listening
Critical Listening
Empathic Listening

30
Q

Is defined as the electronic transmission of information over computer-based messaging systems

A

E-mail

31
Q

E-mail Etiquette

A

Rule 1—Be Clear and Concise
Rule 2—Watch Your Tone
Rule 3—Be Selective About What Message You Send
Rule 4—Be Selective About Who Gets Your Message
Rule 5—Check Your Attachments and Support Material
Rule 6—Keep Your E-mail Under Control

32
Q

Are for official use and limited authorized personal use only

A

Government-provided messaging systems

33
Q

Are subject to monitoring, interception, search, and seizure for all authorized purposes

A

All government communications systems

34
Q

Is the core messaging system of record for the Department of Defense and the Air Force

A

Defense Message System

35
Q

Requires agencies to provide safeguards to ensure the security and confidentiality of records and to protect individuals against an invasion of personal privacy

A

The Privacy Act of 1974

36
Q

Is a technique for obtaining and disseminating information worldwide

A

Use of the web or web-based technologies

37
Q

Is to provide maximum accessibility to internet resources for personnel requiring access for official business

A

The Air Force’s goal, within acceptable risk levels

38
Q

Virus, Worm, Trojan horse

A

Malicious Logic

39
Q

When accessing internet-based capabilities using federal government resources in an authorized personal or unofficial capacity, individuals shall comply with operations security guidance as stated in

A

AFI 10-701, Operations Security

Study Guide For Testing To Technical Sergeant 1 Oct 19 (AFH 1) (22 decks)

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