CHAPTER 15 Flashcards

1
Q

The psychological reaction (mood, feelings, emotions) evoked by a setting

A

Ambiance or Atmosphere

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2
Q

A psychological reaction to situation and experiences that are so stimulating that they exceed the individual’s capacity to process incoming information

A

Overload

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3
Q

Negative physiological, emotional, cognitive, and behavioral responses to circumstances that threaten one’s sense of well-being and safety

A

Stress

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4
Q

Quality of fit between the human occupants and the physical situation

A

Synomorphy

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5
Q

An ecological analysis of behavior settings arguing that both understaffing and overstaffing are detrimental

A

Staffing Theory

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6
Q

4 Types of Groups and their Spaces

A

Hives, Cells, Dens, and Clubs

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7
Q

Area that individuals maintain around themselves into which others cannot intrude without arousing discomfort

A

Personal Space

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8
Q

Different group activities require different amounts of personal space

A

Interpersonal Zones

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9
Q

An explanation of distancing behavior in interpersonal settings suggesting that personal space, body orientation, and eye contact, define the level of intimacy of any interaction

A

Equilibrium Model of Communication

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10
Q

Social presence is the degree to which individuals feel that they are in the presence of another person

A

Cyberspace

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11
Q

Predicts that high density makes unpleasant situations more unpleasant and pleasant situations more pleasant

A

Density-Intensity Hypothesis

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12
Q

Crowded situations are unsettling because they undermine group member’s control over their experiences

A

Controllability

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13
Q

Promote interaction

A

Sociopetal Spaces

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14
Q

Discourage or prevent interaction

A

Sociofugal Spaces

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15
Q

The tendency for members of a group to comment immediately after the person sitting opposite them

A

Steinzor Effect

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16
Q

Tendency for group members to associate the leadership role and its responsibilities with the seat located at the head of the table

A

Head-of-the-Table Effect

17
Q

A specific geographic area that individuals or groups claim, mark, defend against intrusion by others

A

Territory