chapter 14

Question 1

leadership

Answer 1

the ability to influence employees to voluntarily pursue organizational goals

Question 2

leadership coaching

Answer 2

enhancing a person’s abilities and skills to lead

Question 3

managerial leadership

Answer 3

process of influencing others to understand and agree what needs to be done and the process of facilitating individual and collective efforts to accomplish shared objectives

Question 4

what does being a manager mean

Answer 4

• planning, organizing, directing, controlling
• executing plans and delivering goods and services
• managing resources
• being conscientious
• putting customers first

Question 5

what does being a leader mean

Answer 5

• being visionary
• being inspiring, setting the tone, and articulating the vision
• managing people
• being inspirational
• acting decisively
• putting people first, responding to and acting for followers

Question 6

legitimate power

Answer 6

formal positions

Question 7

reward power

Answer 7

authority to reward subordinates

Question 8

coercive power

Answer 8

authority to punish subordinates

Question 9

expert power

Answer 9

one’s specialized info or expertise

Question 10

referent power

Answer 10

one’s personal attraction

Question 11

soft influence tactics

Answer 11

integration
personal appeals
inspirational appeals
consultation
rational persuasion

Question 12

hard influence tactics

Answer 12

exchange
coalition
pressure
legitimating

Question 13

what are trait approaches to leadership

Answer 13

attempt to identify distinctive characteristics that account for the effectiveness of leaders

Question 14

what are positive task oriented traits

Answer 14

intelligence
conscientiousness
openness to experience
emotional stability
positive affect

Question 15

what are positive interpersonal traits

Answer 15

extraversion
agreeableness
emotional intelligence

Question 16

what are negative interpersonal traits

Answer 16

narcissism
machiavellianism
psychopathy

Question 17

narcisisism

Answer 17

self-centered, feelings of superiority, drive for personal power and glory

Question 18

machiavellianism

Answer 18

cynical view of human nature that condones opportunistic and unethical ways of manipulating people, putting results over principles

Question 19

psychopathy

Answer 19

characterized by lack of concern for others, impulsive behavior, and a lack of remorse when actions harm others

Question 20

men display more ___ leadership, while women more ___ leadership

Answer 20

task; relationship

Question 21

women use a more ___ or ____ style than men, and men use a more ____ and ____ style

Answer 21

women: democratic or participative
men: autocratic and directive

Question 22

what is female leadership associated with

Answer 22

cohesion
cooperative learning
participative communication

Question 23

____ executives were rated more effective than ____

Answer 23

women; men

Question 24

there is _____ differences between men and women in their levels of hard or soft skills

Answer 24

almost no difference

Question 25

what four basic skills do leaders need

Answer 25

cognitive interpersonal business conceptual

Question 26

what is a global mind set

Answer 26

your belief in your ability to influence dissimilar others in a global context

Question 27

what are the four conclusions of trait theories

Answer 27

1. we cannot ignore the implications of leadership traits 2. traits suggest the qualities you should cultivate and avoid 3. org's may want to include personality and trait assessments in their selection and evaluation processes 4. cross-cultural competency is increasingly valued

Question 28

what do task oriented leadership behaviors do

Answer 28

ensure that everyone has what they need

Question 29

initiating structure leadership

Answer 29

organizes and defines what employees should be doing to maximize output

Question 30

transactional leadership

Answer 30

clarifies employees' roles and task requirements and provides rewards and punishments contingent on performance

Question 31

what are relationship oriented leadership behaviors concerned with

Answer 31

the leader's interactions with his/her employees

Question 32

consideration

Answer 32

behavior concerned with needs and desires and that is directed at creating mutual respect or trust

Question 33

empowering leadership

Answer 33

represents the extent to which a leader creates perceptions of psychological empowerment in others

Question 34

psychological empowerment

Answer 34

employees' belief that they have control over their work

Question 35

ethical leadership

Answer 35

represents normatively appropriate behavior that focuses on being a moral role model

Question 36

servant leadership

Answer 36

focuses on providing increased service to others rather than oneself

Question 37

passive leadership

Answer 37

characterized by a lack of leadership skills

Question 38

laissez-faire leadership

Answer 38

characterized by a general failure to take responsibility for leading

Question 39

leader-member relations

Answer 39

reflects the extent to which the leader has the support, loyalty, and trust of the work group

Question 40

task structure

Answer 40

extent to which tasks are routine and easily understood

Question 41

position power

Answer 41

refers to how much power a leader has to make work assignments and reward and punish

Question 42

path-goal leadership model

Answer 42

developed by House the effective leader increases employees' motivation by clarifying the paths, or behavior, that will help them achieve goals, and provides them with support

Question 43

what are the factors of House's path-goal theory

Answer 43

1. leader behaviors are influenced by two contingency factors of 2. employee characteristics and 3. environmental factors in determining 4. the most effective leadership

Question 44

transformational leadership

Answer 44

employees are encouraged to pursue organizational goals over self-interests; encourage their people to do exceptional things

Question 45

what are the four key behaviors of transformational leadership

Answer 45

1. inspirational motivation 2. idealized influence 3. individualized consideration 4. intellectual stimulation

Question 46

what are the implications of transformational leadership

Answer 46

1. it can improve results for both individuals and groups 2. you can prepare and practice being transformational 3. it should be used for ethical reasons

Question 47

leader-member exchange model

Answer 47

emphasizes that leaders have different sorts of relationship with different subordinates

Question 48

in-group exchange

Answer 48

trust and respect

Question 49

out-group exchange

Answer 49

lack of trust and respect

Question 50

leading with humility qualities

Answer 50

1. high self awareness 2. openness to feedback 3. appreciation of others 4. low self-focus 5. appreciation of the greater good

Question 51

what do followers want

Answer 51

significance, community, excitement