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BNAD 302 > chapter 14 > Flashcards

chapter 14 Flashcards

1
Q

leadership

A

the ability to influence employees to voluntarily pursue organizational goals

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2
Q

leadership coaching

A

enhancing a person’s abilities and skills to lead

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3
Q

managerial leadership

A

process of influencing others to understand and agree what needs to be done and the process of facilitating individual and collective efforts to accomplish shared objectives

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4
Q

what does being a manager mean

A
  • planning, organizing, directing, controlling
  • executing plans and delivering goods and services
  • managing resources
  • being conscientious
  • putting customers first
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5
Q

what does being a leader mean

A
  • being visionary
  • being inspiring, setting the tone, and articulating the vision
  • managing people
  • being inspirational
  • acting decisively
  • putting people first, responding to and acting for followers
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6
Q

legitimate power

A

formal positions

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7
Q

reward power

A

authority to reward subordinates

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8
Q

coercive power

A

authority to punish subordinates

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9
Q

expert power

A

one’s specialized info or expertise

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10
Q

referent power

A

one’s personal attraction

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11
Q

soft influence tactics

A 
integration
personal appeals
inspirational appeals
consultation
rational persuasion
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12
Q

hard influence tactics

A

exchange
coalition
pressure
legitimating

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13
Q

what are trait approaches to leadership

A

attempt to identify distinctive characteristics that account for the effectiveness of leaders

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14
Q

what are positive task oriented traits

A 
intelligence
conscientiousness
openness to experience
emotional stability
positive affect
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15
Q

what are positive interpersonal traits

A

extraversion
agreeableness
emotional intelligence

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16
Q

what are negative interpersonal traits

A

narcissism
machiavellianism
psychopathy

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17
Q

narcisisism

A

self-centered, feelings of superiority, drive for personal power and glory

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18
Q

machiavellianism

A

cynical view of human nature that condones opportunistic and unethical ways of manipulating people, putting results over principles

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19
Q

psychopathy

A

characterized by lack of concern for others, impulsive behavior, and a lack of remorse when actions harm others

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20
Q

men display more ___ leadership, while women more ___ leadership

A

task; relationship

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21
Q

women use a more ___ or ____ style than men, and men use a more ____ and ____ style

A

women: democratic or participative
men: autocratic and directive

22
Q

what is female leadership associated with

A

cohesion
cooperative learning
participative communication

23
Q

____ executives were rated more effective than ____

A

women; men

24
Q

there is _____ differences between men and women in their levels of hard or soft skills

A

almost no difference

25
Q

what four basic skills do leaders need

A

cognitive
interpersonal
business
conceptual

26
Q

what is a global mind set

A

your belief in your ability to influence dissimilar others in a global context

27
Q

what are the four conclusions of trait theories

A
  1. we cannot ignore the implications of leadership traits
  2. traits suggest the qualities you should cultivate and avoid
  3. org’s may want to include personality and trait assessments in their selection and evaluation processes
  4. cross-cultural competency is increasingly valued
28
Q

what do task oriented leadership behaviors do

A

ensure that everyone has what they need

29
Q

initiating structure leadership

A

organizes and defines what employees should be doing to maximize output

30
Q

transactional leadership

A

clarifies employees’ roles and task requirements and provides rewards and punishments contingent on performance

31
Q

what are relationship oriented leadership behaviors concerned with

A

the leader’s interactions with his/her employees

32
Q

consideration

A

behavior concerned with needs and desires and that is directed at creating mutual respect or trust

33
Q

empowering leadership

A

represents the extent to which a leader creates perceptions of psychological empowerment in others

34
Q

psychological empowerment

A

employees’ belief that they have control over their work

35
Q

ethical leadership

A

represents normatively appropriate behavior that focuses on being a moral role model

36
Q

servant leadership

A

focuses on providing increased service to others rather than oneself

37
Q

passive leadership

A

characterized by a lack of leadership skills

38
Q

laissez-faire leadership

A

characterized by a general failure to take responsibility for leading

39
Q

leader-member relations

A

reflects the extent to which the leader has the support, loyalty, and trust of the work group

40
Q

task structure

A

extent to which tasks are routine and easily understood

41
Q

position power

A

refers to how much power a leader has to make work assignments and reward and punish

42
Q

path-goal leadership model

A

developed by House
the effective leader increases employees’ motivation by clarifying the paths, or behavior, that will help them achieve goals, and provides them with support

43
Q

what are the factors of House’s path-goal theory

A
  1. leader behaviors are influenced by two contingency factors of 2. employee characteristics and 3. environmental factors in determining 4. the most effective leadership
44
Q

transformational leadership

A

employees are encouraged to pursue organizational goals over self-interests; encourage their people to do exceptional things

45
Q

what are the four key behaviors of transformational leadership

A
  1. inspirational motivation
  2. idealized influence
  3. individualized consideration
  4. intellectual stimulation
46
Q

what are the implications of transformational leadership

A
  1. it can improve results for both individuals and groups
  2. you can prepare and practice being transformational
  3. it should be used for ethical reasons
47
Q

leader-member exchange model

A

emphasizes that leaders have different sorts of relationship with different subordinates

48
Q

in-group exchange

A

trust and respect

49
Q

out-group exchange

A

lack of trust and respect

50
Q

leading with humility qualities

A
  1. high self awareness
  2. openness to feedback
  3. appreciation of others
  4. low self-focus
  5. appreciation of the greater good
51
Q

what do followers want

A

significance, community, excitement

BNAD 302 (9 decks)

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