Chapter 14

Question 1

Patch Management

Answer 1

Maintaining a system through regular updates (patches)

Question 2

Windows Update (location?)

Answer 2

Update and Security, in Settings app

Question 3

Quality Update

Answer 3

Problem fixing patches

Question 4

Feature Update

Answer 4

New features and full new version of Windows

Question 5

MacOS Updates (name and location)

Answer 5

Software Update, in Settings

Question 6

Task Scheduler (snap-in name and function?)

Answer 6

taskschd.msc, can configure executables to run at determined points and conditions

Question 7

3 parts to Task Scheduler

Answer 7

Triggers (start program), Actions (what program and how it should run), Conditions (criteria to start)

Question 8

cron

Answer 8

fixed interval program running, on both MacOS and Linux

Question 9

init system (two types)

Answer 9

launchd (MacOS) and systemd (linux) - another method of running automated exes

Question 10

Startup Apps

Answer 10

Task Manager OR msconfig.msc

Question 11

Login Item

Answer 11

MacOS startup apps, in Users and Groups pane of Settings

Question 12

System Information

Answer 12

msinfo.exe, rundown of hardware, software, and components

Question 13

Dedicated vs Integrated GPU

Answer 13

Dedicated better at handling heavy loads, integrated more efficient but can struggle

Question 14

How to roll out updates?

Answer 14

Test updates on individual machines first, phase in updates to catch any bugs testing did not

Question 15

External Hardware Tokens

Answer 15

USB that holds keys for running apps, must be plugged in to use

Question 16

4 Considerations for Updating/Installing/Changes

Answer 16

1) Impact on Devices (space, speed)
2) Impact on Network (traffic, security)
3) Impact on Operations (support, deadlines, delays)
4) Impact on Business (Trade-offs, upgrades, efficiencies)

Question 17

Autorun?

Answer 17

Disable for security, instead manually boot installers

Question 18

Install an application on Mac?

Answer 18

Drag .app to applications OR run .pkg file

Question 19

Installing on Linux?

Answer 19

use apt-get command

Question 20

Performance Options (location?)

Answer 20

System, Advanced System settings

Question 21

DEP (Data Execution Prevention)

Answer 21

Prevents malware and viruses from taking over applications/processes stored in memory

Question 22

4 types of Backup

Answer 22

1) Fully backup
2) Incremental backup (with each new change)
3) Differential backup (encompass everything since last full)
4)Synthetic backup (merge your incremental and full)

Question 23

Final step for backup?

Answer 23

Always VERIFY IT

Question 24

Standard Backup Rotation Scheme

Answer 24

3-2-1 (3 copies of data, 2 types of media, 1 offsite)

Question 25

GFS Scheme

Answer 25

Grandfather-Father-Son

Daily-weekly-monthly

Question 26

Windows OS Backup Tools?

Answer 26

Backup and Restore (Control Panel) - can create backup of entire system, select users and their default directories will be brought along

File History (Control Panel) - need a second drive for this to work, not enabled by default. Specific folders and files

Question 27

System Restore setup and purpose/timing

Answer 27

In “System Protection” - Create a restore point, typically when a new application is added