Chapter 13

Question 1

Nonverbal communication

Answer 1

communication based on a persons use of voice and body, rather than on the use of words

Question 2

Manuscript Speech

Answer 2

a speech that is written out word for word and read to the audience

Question 3

Impromtu speech

Answer 3

a speech delivered with little or no immediate preperation

Question 4

Extemporaneous Speech

Answer 4

a carefully prepared and rehearsed speech that is presented from a brief set of notes

Question 5

Conversational quality

Answer 5

presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed

Question 6

Volume

Answer 6

the loudness/softness of the speakers voice

Question 7

Pitch

Answer 7

the highness/lowness of the speakers voice

Question 8

Inflections

Answer 8

changes in pitch/tone in the speakers voice

Question 9

Monotone

Answer 9

A constant pitch/tone

Question 10

Rate

Answer 10

a speed at which the person speaks

Question 11

Pause

Answer 11

a momentary break in the vocal delivery of the speech

Question 12

Vocalized Pause

Answer 12

a pause the occurs when a speaker fills the silence between words with vocalizations such as “um, uh, er”

Question 13

Vocal variety

Answer 13

changes in a speakers rate, pitch, and volume that give the voice variety and expressiveness

Question 14

Pronunciation

Answer 14

the accepted standard of sound and rhythm for words in a given language

Question 15

Articulation

Answer 15

the physical pronunciation of particular speech sounds

Question 16

Dialect

Answer 16

a variety of a language distinguished by variations of accents, grammar, or vocabulary

Question 17

Kinesics

Answer 17

the study of body motion as a systematic mode of communication

Question 18

Gestures

Answer 18

motions of a speakers hands or arms during a speech

Question 19

Eye contact

Answer 19

direct visual contact with the eyes of another person