Chapter 13

Question 1

Interpersonal communication is associated with:

Answer 1

• Quality of life
• Illness symptoms
• Adaptation of illness
• Disability
• death

Question 2

Interpersonal communication and health are influenced by social determinants, such as:

Answer 2

-Education
- Income
-Employment
- Occupation
- place

Question 3

Relationships between people are at the heart of behavior, and expectations regarding behavior are products of these relationships.

Answer 3

Key Assumption of Interpersonal Communication Theories

Question 4

Relationship-Centered Healthcare Validates importance of:

Answer 4

• relational processes
• shared decision making
• self- awareness
• reciprocal processes
• differences and diversity
• authentic participation

Question 5

Provider - Patient Communication key functions are….

Answer 5

1. Relational
2. Task-driven

Question 6

_______-______ care assumes a desire for relationships based on trust, respect, engagement, and support

Answer 6

Relationship-centered

Question 7

Validating and responding to emotions and Effective communication are examples of…

Answer 7

Relational Functions

Question 8

Task-Driven Functions focuses on ________ ________

Answer 8

information exchange

Question 9

Making treatment decisions

Answer 9

Shared decision-making to address treatment options, risks and benefits, self-efficacy, expectations and understanding, and follow-up

Question 10

Enabling patient self-management

Answer 10

Navigational help, supporting patient autonomy, and guidance on better self-care

Question 11

Managing uncertainty

Answer 11

• Making meaning of medical information
• Uncertainly can arise from too little, too much, or the wrong kind of information

Question 12

Communication Predictors of Health
Communications predicts…

Answer 12

• Satisfaction
• Adherence
• Malpractice