Chapter 12: Problem solving & creativity Flashcards
Problem
when there is an obstacle between a present state and a goal, and the solution is not completely obvious
Problem solving according to Gestalt psychologists
it’s about how people represent a problem in their mind and how solving a problem involves reorganization or restructuring of this representation
Restructuring
changing the way a problem is represented, which is the outcome of a process called insight
Insight
any sudden comprehension, realization, or problem solution that involves a reorganization of a person’s mental representation of a situation to yield an interpretation that was not initially obvious
What comprises the representation of a problem?
what facts are specified, what is being asked in a problem, and the methods one can use to solve it
Routine or non-insight problem solving
a methodical approach wherein learned knowledge or techniques are used to solve a problem; more likely to know how close the solution is
Non-routine or insight problem solving
known strategies don’t guarantee a solution but offer the possibility of success; unaware of how near a solution is as it typically occurs suddenly
Analytically based problems
problems solved by a process of systematic analysis, often using techniques based on past experience
Mental set
typical way of looking at a problem or preconceived notion about how to approach a problem
Fixation
people’s tendency to focus on a specific characteristic of the problem that keeps them from arriving at a solution
Functional fixedness
fixating on the typical or familiar uses of an object resulting in failure to see novel uses
Examples of functional fixedness
candle problem (Duncker): failure to realize empty boxes used as containers can also be used as support to place candles on a corkboard; two-string problem (Maier): failure to realize that pliers can be used to create a pendulum in order to tie two strings
Findings of the water jug problem (Luchins)
majority of participants in the no mental set group didn’t use simpler solutions to fill jugs to their desired quantities
Initial state vs goal state
conditions at the beginning of the problem and the solution of the problem
Operators
actions that take the problem from one state to another (e.g. moving a disc to another peg in the tower of Hanoi problem); usually governed by rules
Problem space
all possible states that can occur when solving a problem (initial state, intermediate states, goal state)
Means-end analysis
method of problem solving in which the goal is to reduce the difference between the initial and goal states by establishing subgoals for intermediate states
Information-processing approach (Simon and Newell)
problems can be solved in a stepwise manner to get from an initial state to a goal state using subgoals and there are several possible pathways
Mutilated checkerboard problem
whether a checkerboard that originally contains 64 squares can be covered with 31 dominoes if we eliminate two corners (now 62 squares)
Findings on mutilated checkerboard problem
participants who were presented boards that emphasized the difference between squares solved the problem faster (e.g. bread and butter condition); impossible to solve because domino covers 2 squares that must be of different colors
Think-aloud protocol (Simon)
participants are asked to say out loud what they are thinking as they are solving a problem
Analogical transfer
process of noticing connections between similar problems and applying the solution from one problem to another
2 key terms used in research on analogical transfer
target problem (the problem that is being solved) and source problem (a problem similar to the target problem)
Duncker’s radiation problem
a doctor can either destroy a tumor with a high intensity ray and destroy the surrounding tissue OR use low intensity rays that are harmless to healthy tissue but will not destroy the tumor