Chapter 12: Information Systems and System Development Flashcards
Accounting systems
A type of transaction system that deals with the financial transactions and financial recordkeeping for an organization. (p473)
artificial intelligence (AI) systems
A system in which a computer performs actions that are characteristic of human intelligence. (p479)
benchmark test
A test used to measure computer system performance under typical usage conditions prior to purchase. (p495)
big data
The vast amount of business data generated today. (p469)
business analytics (BA)
The process of analyzing data to evaluate a company’s operations. (p469)
business intelligence (BI)
The process of gathering, storing, accessing, and analyzing data in order to make better business decisions. (p469)
communications systems
A system that allows employees to communicate with each other, as well as with business partners and customers. (p472)
computer-aided design (CAD)
A general term applied to the use of computer technology to automate design functions. (p477)
Computer-aided manufacturing (CAM)
A general term applied to the use of computer technology to automate manufacturing functions. (p477)
content management systems (CMSs)
A document management system that includes images, multimedia files, and other content in addition to conventional documents. (p472)
Data mining
The process of using intelligent software to analyze data warehouses for patterns and relationships. (p469)
data warehouse
A comprehensive collection of data about a company and its customers. (p469)
decision support system (DSS)
A type of information system typically used by upper management that provides people with the tools and capabilities to organize and analyze their decision making information. (p474)
digital ecosystem
The collection of people, goods, services, and business processes related to a digital element. (p468)
document management system (DMS)
A type of system used to store, organize, and retrieve documents once they have been created in or converted to an electronic format. (p472)
Document processing systems
A type of system used to create electronic documents. (p472)
Electronic data interchange (EDI)
The transfer of data between companies using the Internet or another network. (p475)
Enterprise architecture
A comprehensive framework used to describe and manage an organization’s business functions and systems. (p468)
Enterprise resource planning (ERP)
A large integrated system that ties together all of a business’s activities. (p475)
enterprise systems
A system that is used throughout an entire enterprise. (p469)