Chapter 12: Formal Organizations Flashcards

1
Q

Rational perspective on organizations

A

Views the formal organization as a goal directed, purposefully designed machine.

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2
Q

Bureaucracy (organization)

Iron cage rationality

A

Weber believes it to be the most efficient form of organization.

Trapping people and denying many aspects of their humanity.

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3
Q

Scientific management

A

Directed towards maximizing internal efficiency.

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4
Q

Human relations theory

A

Social factors are just as important as technical rationality in maximum productivity.

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5
Q

Organizational humanism

A

This theory suggests that organizations can maximize efficiency and effectiveness while also promoting individual happiness and well being.

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6
Q

Theory X

A

Calls for directive management in organizations.

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7
Q

Theory Y

A

Calls for greater democratization of decision making in organizations.

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8
Q

Decision-making theory of organizations

A

Focuses on how the decisions of individuals individuals in organization affect the organization as a whole.

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9
Q

Systems perspective on organizations

A

Builds on the fundamental principle that the organization is in constant interaction with its multiple environments — social, political, economic, cultural, technological— and must be able to adapt to environmental change.

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10
Q

Political economy model

A

Focuses on the dependence of organizations on their environments for necessary resources and in the impact of organization/environment interactions on the internal structure and processes of the organization.

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11
Q

Learning organization theory

A

Developed on the premise that rational planning is not sufficient for an organization to survive in a rapidly changing environment such as the one we live.

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12
Q

Interpretive perspective on organizations

A

Organizations are creations of human consciousness and reflect the worldview of the creators; they are social constructions of reality.

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13
Q

Silverman’s social action model

A

An approach to organizations that emphasizes the active role of individual organizational actors in creating the organization.

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14
Q

Organizational culture model

A

Views organizations as ongoing interactive processes of reality construction, involving many organizational actors.

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15
Q

Managing diversity model

A

Contemporary organizations cannot be successful unless they can learn to manage diverse populations. Diversity is permanent, not transitory, feature of contemporary life.

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16
Q

Discourse theory of public administration

A

Organizational theory had erred by exaggerating the rationality of human nature, by assuming that organizations are concrete entities and by assuming consensus about organizational goals.

17
Q

Critical perspective on organizations

A

Focus on patterns of domination and oppression in organizations.

18
Q

Organizations as multiple oppressions

A

Social constructions that exclude and discriminate against some categories of people.

19
Q

Nonhierarchical organization

A

Authority vested in the membership rather than elite.

Rules kept to minimum.

Decisions made only after issues have been widely discussed by the membership.

No financial reward for leadership positions.