Chapter 1.2 Flashcards
List the type of e-commerces
B2B (business-to-business): commerce between companies
B2C (business-to-consumer, B2C): commerce between companies and consumers
C2C (consumer-to-consumer): commerce between consumers and other consumers
Explain mobile commerce
It is transactions conducted anywhere at anytime
it relies on wireless communications that managers and corporations use to place orders and conduct business with handheld computers, portable phones, laptop computers connected to a network, and other mobile devices
Define an erp system
it is a set of integrated programs that manage the vital business operations for an entire multi-site, global organization
Define a TPS
A transaction processing system (TPS) is an organized collection of people, procedures, software, databases, and devices used to record completed business transactions
What is a transaction
any business-related exchange such as payments to employees, sales to customers, or payments to suppliers
What is a MIS
A management information system (MIS) is an organised collection of people, procedures, software, databases, and devices that provides routine information to managers and decision-makers (e.g., running out of stock)
-It focuses on operational efficiency
-The to a TPS is the input to a MIS
Explain what a DSS is
A decision support system (DSS) is an organized collection of people, procedures, software, databases, and devices that support problem-specific decision-making
A human being is still in charge of making the decision, unlike in a system with Artificial Intelligence
Decision support systems are used when the problem is complex and the information needed to make the best decision is difficult to obtain and use (Q)
Explain a KMS
Knowledge management systems (KMS): an organized collection of people, procedures, software, databases, and devices to create, store, share, and use the organization’s knowledge and experience
What are the main stages of system development
-Systems investigation
-Systems analysis
-Systems design
-Systems implementation,
-Systems maintenance and review
Elaborate on the Systems maintenance and review stage
It checks and modifies the system so that it continues to meet changing business needs
Explain the systems investigation stage
It is where a clear understanding of the problem to be solved is developed
Explain the systems analysis stage
It is where the problems and opportunities of the existing system are defined
Elaborate on the systems design stage
It determines how the new system will work to meet the business needs defined during systems analysis
Explain the systems implementation stage
It involves creating or acquiring the various system components (hardware, software, databases, etc.) defined in the design step, assembling them, and putting the new system into operation
Define systems development
It is is the activity of creating or modifying business systems.
