Chapter 11: Problem Solving and Creativity Flashcards
An effort to overcome obstacles obstructing the path to a solution.
Problem Solving
The situation at the outset in which the problem is not yet solved.
Initial State
The condition under which the problem
has been solved.
Goal State
7 problem solving cycle.
Problem identification
Problem definition and representation
Strategy formulation
Organization of formation
Allocation of resources
Monitoring
Evaluation
Do we actually have a problem?
Problem identification
What exactly is our problem?
Problem definition and representation
How can we solve the problem?
Strategy formulation
4 types of strategy formulation.
Analysis
Synthesis
Divergent thinking
Convergent thinking
Breaking down the whole of a complex problem into manageable elements.
Analysis
Putting together various elements to arrange them into something useful.
Synthesis
Trying to generate a diverse assortment of
possible alternative solutions.
Divergent thinking
Narrow down the multiple possibilities to converge on a single best answer.
Convergent thinking
How do the various pieces of information in the problem fit together?
Organization of formation
How much time, effort, and money should I put into this problem?
Allocation of resources
Am I on track as I proceed to solve the problem?
Monitoring
Did I solve the problem correctly?
Evaluation
3 Errors in well-structured problem.
Inadvertently moving backwards
Making illegal moves
Not realizing the nature of the next legal move
Revert to a state that is further from the end goal.
Inadvertently moving backwards
A move that is not permitted according to the terms of the problems.
Making illegal moves
They become “stuck”.
Not realizing the nature of the next legal move
Universe of all possible actions that can be applied to solving a problem.
Problem space
Observed that humans must use mental
shortcuts to solve problems, termed as heuristics.
Newell and Simon