Chapter 11 - Power and Politics Flashcards
What is Power?
the capacity, discretion, and means to enforce one’s will over others
What is Dependence?
the extent to which people depend or rely upon a powerful person
What is the difference between leadership and power?
power does not need goal compatibility, just dependence.
leadership needs some congruence between the goals of the leader and those being lead.
What is Coercive Power?
depends on fear of the negative results from failing to comply
What is Reward Power?
compliance achieved based on the ability to distribute rewards that others view as valuable
What is Formal Power based on?
an individual’s position in an organization
What is Legitimate power?
the power a person receives as a result of his or her position in the formal hierarchy of an organization
What are the three types of power within Formal power?
coercive, reward, legitimate
What is Personal Power?
comes from an individual’s unique characteristics
What is Expert power?
based on special skills or knowledge
What is Referent power?
when a person who has desirable resources or personal traits
What are the 2 types of Personal Power?
expert and referent
What creates Dependence?
when the resource you control is IMPORTANT, SCARCE, and NON-SUBSTITUTABLE
What are Power Tactics?
ways in which individuals translate power bases into specific actions
What are the 9 Influence Tactics?
- legitimacy
- rational persuasion
- inspirational appeals
- consultation
- exchange
- personal appeals
- integration
- pressure
- coalitions
The effectiveness of tactics depends on ___ _______
the audience
What is Political Skill?
The ability to influence others to help you achieve your goals.
What is Sexual Harassment?
an unwanted activity of a sexual nature that affects an individual’s employment and creates a hostile work environment
What is Political Behavior?
Actions that aren’t part of someone’s official job but are used to influence who gets benefits or disadvantages in the organization.
What is the zero-sum approach?
treats the reward “pie” as fixed so that any gains by one individual are at the expense of another
What is defensive behavior?
reactive and protective behaviors to avoid action, blame, or change
What is impression management (IM)?
the process by which individuals attempt to control the impressions that others form of them
