Chapter 11, Module 1: Fairness Flashcards
1
Q
What are the three types of organizational justice?
A
- Distributive justice
- Procedural justice
- Interactional justice
2
Q
Distributive justice
A
The perceived justice of the reward allocated to organizational members.
3
Q
Three types of distributive justice are;
A
- Merit: Fairness based on the view that those who work hardest or produce the most get the best reward.
- Equalityy: Everyone should get the same reward as all persons are the same.
- Need: Definition of fairness based on the view that people should get rewards in proportion to their needs.
4
Q
Procedural justice
A
Is not about the rewards but about if the process by which rewards are assigned fair.
- Influenced by Voice: Is having the possiblity to have objection to the process.
5
Q
Interactional justice
A
- Interpersonal: THe extent to which emplyees are treated respectfully.
- Informational: Justice of communication concerning procedures and results.
6
Q
Effects of perception of justice
A
- Job satsifacation
- Organizational commitment
- Organizational Citizenship Behavior
- Job performance
7
Q
Trust
A
The belief in how a person or an organization will act on some future occasion based upon previous interactions with that person or organization.
