Chapter 11

Question 1

Addition

Answer 1

The articulation erros that involves adding extra parts to words.

Question 2

Articulation

Answer 2

The process of pronouncing all the necessary parts of a word.

Question 3

Attitude

Answer 3

Predisposition to respond to an idea, person, or thing favorably or unfavorably.

Question 4

Audience Analysis

Answer 4

A consideration of characteristics including the type, goals, demographics, beliefs, attitudes, and values of listeners.

Question 5

Belief

Answer 5

An underlying conviction about the truth of an idea, often based on cultural training.

Question 6

Database

Answer 6

A computerized collection of information that can be searched in a variety of ways to locate information that the user is seeking.

Question 7

Debilitative Communication Apprehension

Answer 7

Intense level of anxiety about speaking before an audience, resulting in poor performance.

Question 8

Deletion

Answer 8

Articulation error that involves leaving off parts of words.

Question 9

Demographics

Answer 9

Audience characteristics that can be analyzed statistically, such as age, gender, education, and group members.

Question 10

Extemporaneous Speech

Answer 10

A speech that is planned in advance but presented in a direct, conversational manner.

Question 11

Facilitative Communication Apprehension

Answer 11

A moderate level of anxiety about speaking before an audience that helps improve the speaker’s performance.

Question 12

Fallacy Of Approval

Answer 12

The irrational belief that it is vital to win the approval of virtually every person a communicator deals with.

Question 13

Fallacy Of Catastrophic Failure

Answer 13

The irrational belief that the worst possible outcome will probably occur.

Question 14

Fallacy Of Overgeneralization

Answer 14

Irrational beliefs in which conclusions are based on limited evidence or communication exaggerate their shortcomings.

Question 15

Fallacy Of Perfection

Answer 15

The irrational belief that a worthwhile communicator should be able to handle every situation with complete confidence and skill.

Question 16

General Purpose

Answer 16

One of three basic ways a speaker seeks to affect an audience: to entertain, inform, or persuade.

Question 17

Impromptu Speech

Answer 17

A speech given off the top of one’s head without preparation.

Question 18

Irrational Thinking

Answer 18

Beliefs that have no basis in reality or logic, one source of debilitative communication apprehension.

Question 19

Manuscript Speech

Answer 19

A speech that is read word for word from a prepared text.

Question 20

Memorized Speech

Answer 20

A speech learned and delivered by rote without a written text.

Question 21

Pitch

Answer 21

The highness or lowness of one’s voice.

Question 22

Purpose Statement

Answer 22

A complete sentence that describes precisely what a speaker want to accomplish.

Question 23

Rate

Answer 23

The speed at which a speaker utters words.

Question 24

Slurring

Answer 24

The articulation error that involves overlapping the end of one word with the beginning of the next.

Question 25

Specific Purpose

Answer 25

The precise effect that the speaker wants to have on an audience. Expressed in the form of a purpose statement.

Question 26

Substitution

Answer 26

The articulation error that involves replacing part of a word with an incorrect sound.

Question 27

Survey Research

Answer 27

Information gathering in which the responses of a sample of a population are collected to disclose information about the larger group.

Question 28

Thesis Statement

Answer 28

A complete sentence describing the central idea of a speech.

Question 29

Value

Answer 29

A deeply rooted belief about a concept’s inherent worth.

Question 30

Visualization

Answer 30

Technique for behavior rehearsal that involves imagining the successful completion of the task.