Chapter 10- Small Groups Communication Flashcards
3 important ideas:
- Formation of group is natural to human. It fulfills needs for:
- Inclusion-
- Affection-
- Control-
- Identified w/ others.
- Love and esteem.
- Exercise power.
3 important ideas:
- Participating in groups does not mean we are effective.
Grouphate-
- Negative attitude towards working in groups.
3 important ideas:
- Group participation helps us contribute to org and society.
Including Primary and Secondary groups.
3 important ideas about Group Communication:
- Formation of group is natural to human.
- Participating in group does not mean we are effective.
- Group participation helps us contribute to organization and society.
Secondary groups
- Focus on task accomplishment.
- Meet secondary needs (control and achievement).
Primary groups
- Satisfy primary needs for inclusion and affection. Close friends, family.
- Long term.
- Socialize and mold us into the people that we become.
Primary and Secondary groups conclusion:
- There’s no pure primary and secondary groups. Secondary may serve the same purpose as primary.
Groups becoming successful?
1. Better problem solving-
- Critical thinking-
- Social facilitation-
- Having numerical advantage.
- Spot flaws in others thinking and think of things other may not have.
- Tendency for people to work harder in groups than individually.
Small group communication-
Guild who shares common goals and coordinate their behavior.
Characteristics of Small Group Discussion:
- Small number of people:
- Common purpose:
- Connection to each other:
- Influence to each other:
Small group vs team:
- 3-15 people.
- mutually interdependent purpose.
- Sense of belonging.
- Sense of cooperation among members.
Team=group (use interchangeably).
Group roles-
Shared expectations each members have.
Task and relational communication-
Positive atmosphere in the group.
Task roles-
Role that move group to accomplish the task.
Relational roles-
Help maintaining positive relational atmosphere.
Individual/Self-Centered Roles-
Behavior that repaired the function of the group.
Leaders-
Influence people and their behavior.
Managers-
Coordinate and organize activities. Those who could be leader but not qualified.
Leadership-
Those who modifies attitudes/behaviors of others to meet group goals and needs.
Traits approach-
Leader are born, not made. Qualities: Taller, attractive, smarter…
Function approach-
Task and social function have to be performed.
Performance of function responsible of ALL members.
Fisher’s four functions of leaders-
- Provide sufficient help processing info.
- Enact variety of functions within group.
- Help members clearing of what happens in group.
- Focus on here and now.
Styles Approach-
Patterns of behavior shown by leaders.
Democratic leaders-
Encouraged decision making. Ownership.
Laissez-faire leaders-
Title of leader but not involved in discussion. Members know what to do.
Autocratic leaders-
Maintain tight control over group members. Give order.
Source of power:
A. Reward power-
B. Punishment Power-
C. Legitimate power-
D. Referent power-
E. Expert power-
A. provide tangible reward.
B. Coercive power. Threat.
C. Power from position you hold.
D. Comes from liability. If they like you.
E. Your expertise on an issue.
Effective Small Group Practices:
A. Equal participation-
B. Consensus decision-making style-
C. Cooperative conflict style-
D. Respectful communication style-
A. Everyone have a voice in group.
B. Everyone agreed on certain path.
C. If there’s conflict, everyone is considered.
D. Everyone in group feels open to communicate.
