Chapter 10 - Small Group Communication Flashcards
Grouphate
The distaste and aversion that people feel toward working in groups.
Primary Groups
Groups that provide members with a sense of belonging and affection.
Secondary Groups
Groups that meet principally to solve problems.
Social Facilitation
The tendency for people to work harder and do better when others are around.
Small Group Communication
Communication among a small number of people who share a common propose of goal, who feel connected to each other, and who coordinate their behavior.
Group Roles
The shared expectations group members have regarding each individual’s communication behavior in the group.
Task Roles
Roles that are directly related to the accomplishment of group goals.
Relational Roles
Roles that help establish a group’s social atmosphere.
Individual Roles
Roles that focus more on individuals’ own interests and needs that those of the group.
Strategic Communication
Communication that is purpose directed.
Trait Theory
Leadership theory that suggests that leaders are born.
Functional (Situational) Theory
A theory that assumes leadership behaviors can be learned.
Shared (Collaborative or Distributed) Leadership
A type of leadership style where functional leadership is extended to an organizational level; all members are equal partners and share responsibility for the work of the group.
Style Theory
Theory that assets that a leader’s manner or style determines his or her success.
Authoritarian Leader
Leader who takes charge, makes all the decisions, and dictate strategies and work tasks.
Democratic Leader
Leadership style is characterized by considerable input from group members.
Laissez-Faire
A leadership style characterized by complete freedom for the group in making decisions.
Transformational Leadership
A leadership style that empowers group members to work independently from the leader by encouraging group cohesion.
Charismatic Leadership
A leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm.
Servant Leadership
A leadership style that seeks to make sure that other people’s highest priority needs are being served in order to increase personal involvement.
Analysis Paralysis
Potential pitfall in small group interaction; occurs when excessive analysis prevents from moving toward a solution.
Brainstorm
To generate as many ideas as possible without critiquing them.
Primary Tension
The uncertainty commonly felt in the beginning phase of decision-making.
Secondary (Reoccurring) Tension
Conflict or tension found in the second, or conflict phase, of the decision-making process.
Emergence Phase
The third phase of the decision-making process; occurs when group members express a cooperative attitude.
Reinforcement Phase
The final phase of the decision-making process when group members reach consensus, and members feel a sense of accomplishment.
Groupthink
A negative, and potentially disastrous, process characterized by “excessive concurrence thinking”.
Group Processes
The methods, including communication, by which a group accomplish is a task.