Chapter 10 - Small Group Communication

Question 1

Grouphate

Answer 1

The distaste and aversion that people feel toward working in groups.

Question 2

Primary Groups

Answer 2

Groups that provide members with a sense of belonging and affection.

Question 3

Secondary Groups

Answer 3

Groups that meet principally to solve problems.

Question 4

Social Facilitation

Answer 4

The tendency for people to work harder and do better when others are around.

Question 5

Small Group Communication

Answer 5

Communication among a small number of people who share a common propose of goal, who feel connected to each other, and who coordinate their behavior.

Question 6

Group Roles

Answer 6

The shared expectations group members have regarding each individual’s communication behavior in the group.

Question 7

Task Roles

Answer 7

Roles that are directly related to the accomplishment of group goals.

Question 8

Relational Roles

Answer 8

Roles that help establish a group’s social atmosphere.

Question 9

Individual Roles

Answer 9

Roles that focus more on individuals’ own interests and needs that those of the group.

Question 10

Strategic Communication

Answer 10

Communication that is purpose directed.

Question 11

Trait Theory

Answer 11

Leadership theory that suggests that leaders are born.

Question 12

Functional (Situational) Theory

Answer 12

A theory that assumes leadership behaviors can be learned.

Question 13

Shared (Collaborative or Distributed) Leadership

Answer 13

A type of leadership style where functional leadership is extended to an organizational level; all members are equal partners and share responsibility for the work of the group.

Question 14

Style Theory

Answer 14

Theory that assets that a leader’s manner or style determines his or her success.

Question 15

Authoritarian Leader

Answer 15

Leader who takes charge, makes all the decisions, and dictate strategies and work tasks.

Question 16

Democratic Leader

Answer 16

Leadership style is characterized by considerable input from group members.

Question 17

Laissez-Faire

Answer 17

A leadership style characterized by complete freedom for the group in making decisions.

Question 18

Transformational Leadership

Answer 18

A leadership style that empowers group members to work independently from the leader by encouraging group cohesion.

Question 19

Charismatic Leadership

Answer 19

A leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm.

Question 20

Servant Leadership

Answer 20

A leadership style that seeks to make sure that other people’s highest priority needs are being served in order to increase personal involvement.

Question 21

Analysis Paralysis

Answer 21

Potential pitfall in small group interaction; occurs when excessive analysis prevents from moving toward a solution.

Question 22

Brainstorm

Answer 22

To generate as many ideas as possible without critiquing them.

Question 23

Primary Tension

Answer 23

The uncertainty commonly felt in the beginning phase of decision-making.

Question 24

Secondary (Reoccurring) Tension

Answer 24

Conflict or tension found in the second, or conflict phase, of the decision-making process.

Question 25

Emergence Phase

Answer 25

The third phase of the decision-making process; occurs when group members express a cooperative attitude.

Question 26

Reinforcement Phase

Answer 26

The final phase of the decision-making process when group members reach consensus, and members feel a sense of accomplishment.

Question 27

Groupthink

Answer 27

A negative, and potentially disastrous, process characterized by “excessive concurrence thinking”.

Question 28

Group Processes

Answer 28

The methods, including communication, by which a group accomplish is a task.