Chapter 10 Leading the Project Team Flashcards
Which of the following would be an ethical dilemma where impartiality and trust come into question?
a. Conflict of Interest
b. Confidence
c. Corporate resource
d. None of these
e. Human resource
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The coaching leadership style can be summarized as:
a. “Try this”
b. “Do as I say”
c. “Do as I do, now!”
d. “Come with me”
e. “What do you think?”
: “Try this”
The coaching style leaders follows the “try this” approach to help people identify their unique strengths and weaknesses so that they can reach their personal and career goals. The leader who uses the coaching style encourages people to set long-term professional goals and then helps them develop a plan for achieving them. Coaching leaders are good at delegating and giving people challenging, but attainable, assignments. Even short-term or minor failures are acceptable and viewed as positive learning experiences. Goleman’s research has found that the coaching style is the least often used, but can be a valuable and powerful tool for performance and for improving the climate of the organization or project. The coaching style works well in many situations, but is most effective when people are “up for it” - that is, when people wanted to be coached. Consequently, this style is least effective when people are resistant to change or when the leader does not have the knowledge, capability, or desire to be a coach. However, too often a leader will resort to micromanagement when the team goes off track or perform poorly.
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____ means using simple gestures to show appreciation for people’s contributions and recognition of accomplishments.
a. Challenge the process
b. Model the way
c. Encourage the heart
d. Inspire a vision
e. Enable others to act
: Encourage the heart
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____ means recognizing and supporting good ideas, and making sure these ideas happen.
a. Challenge the process
b. Model the way
c. Encourage the heart
d. Inspire a vision
e. Enable others to act
: Challenge the process
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____ means that a leader’s behavior wins respect, not title or position within the organization.
a. Challenge the process
b. Model the way
c. Encourage the heart
d. Inspire a vision
e. Enable others to act
: Model the way
The most effective leaders lead by example. A leader’s behavior wins respect, not his or her title or position within the organization. Yo must find your own voice based on your personal values and beliefs, but what you do in terms of your behavior and daily actions is often more important than what you say. Your words and deeds must be consistent so that you convey the right message. Leaders set an example of what they expect from other by modeling the way they want others to behave. This provides the leader with the respect and the right to lead others. People follow the person first, not the plan.
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Visionary leadership, influence, developing others, and communication are all associated with ____ of Emotional Intelligence.
a. All of these are capabilities associated with emotional intelligence
b. Social awareness
c. Social skills
d. Self-awareness
e. Self-management
: Social skills
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The leadership style that would be least effective in a crisis situation would be the:
a. Affiliative style
b. Authoritative style
c. Coercive style
d. Democratic style
e. Coaching style
: Democratic style
The democratic style attempts to develop consensus through participation by asking, “What do you think?” Using this style, the leader spends time getting other people’s ideas while building trust, respect, and commitment. People’s flexibility and responsibility are increased because they have a greater say in the decisions that affect their goals and work. Subsequently, morale tends to be high, and everyone has a more realistic idea of what can or cannot be done. The democratic style works best when the leader needs to build buy-in or consensus, or to gain valuable input from others. For example, the leader may have a clear vision, but needs innovative ideas or guidance as to the best way to achieve that vision. However, this style can also lead to seemingly endless meetings in a vain attempt to gain group consensus. This can cause conflicts, confusion, and the perception that the group is leaderless. In addition, the democratic style would not be appropriate in a crisis or when the team does not have competence or experience to offer sound advice.
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An ethical neutral leader could be described as someone who
a. Is a weak moral individual and weak moral manager
b. Makes it clear that bottom line results are important, but only if they can be achieved in an ethical manner
c. Does not provide a clear message of the ethical conduct that is expected, so people interpret this to mean that the leader doesn’t care how business goals are met - just that they are met.
d. Extols the virtues of integrity and ethical conduct but then engages in unethical behavior.
e. None of these
: Does not provide a clear message of the ethical conduct that is expected, so people interpret this to mean that the leader doesn’t care how business goals are met - just that they are met.
Ethically neutral leadership - Many leaders tend to fall in a neutral zone where they are neither strong nor weak ethical leaders. As a result, they do not provide clear ethical guidance because people do not know what the leader’s ethical beliefs are or whether the leader cares. Unfortunately, no message often sends a message whereby people interpret silence to mean that the leader doesn’t care how business goals are met - jut that they are met. For example, in 2002 Fortune magazine described Citigroup as a moneymaking machine, but one that engaged in a number of questionable business practices such as allegedly helping Enron hide debt. Sand Weill, chairman of the board and former CEO of Citicorp, told Citicorp’s board of directors that his most important task would be to ensure that Citicorp now operated at the highest level of ethics and integrity. Weill can be viewed as a neutral ethical leader since he often looked the other way and seemed to take notice only after these problems became public.
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The leadership style where the leader outlines a clearly defined goal but empowers people to choose their own mean for achieving it is the:
a. Affiliative style
b. Authoritative style
c. Coercive style
d. Democratic style
e. Coaching style
: Authoritative style
The leader who follows the authoritative style takes a “come with me” approach in which the leader outlines a clearly defined goal but empowers people to choose their own means for achieving it. The authoritative leader provides vision and enthusiasm. He or she motivates people by making clear how their work fits in to the larger picture. People know that what they are doing has meaning and purpose. Standards for success and performance are clear to everyone. The authoritative style works well in most organizational and project situations, but is best suited for situations when the organization or project team is adrift. However, this approach may not be best for inexperienced leaders who are working with experts or a more experienced team. In this case, the leader can undermine an effective team if he or she appear pompous, out of touch, or overbearing.
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Which of the following is NOT a traditional management activity?
a. Inspiring a vision
b. Controlling
c. Evaluating
d. Staffing
e. Planning
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