Chapter 1 The Nature of Information Technology Projects Flashcards
The Socio-Technical Approach focuses on
A. selecting the right team members, skill sets, and resources for the project
B. the technology used to implement the project.
C. cost considerations.
D. using technology to meet the needs of the business.
E. the tools, techniques, and methodologies to develop the application.
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____ can arise from the estimation process or the stability of the project team.
A. Assumptions B. External risks C. Internal risks D. None of these E. Cost overruns
C. Internal risks
The project manager is
A. provides the technical solution to the organizational problem an may include systems analysts, network specialists, or programmers.
B. the client, customer, or organizational manager who acts as the project champion an provides organizational resources and direction.
C. the user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project.
D. responsible for ensuring that all management and technical processes are in place and carried out.
E. the person responsible for final acceptance of the application.
D. responsible for ensuring that all management and technical processes are in place and carried out.
The subject matter expert is
A. the user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project.
B. responsible for ensuring that all management and technical processes are in place and carried out.
C. provides the technical solution to the organizational problem and may include system analysts, network specialists, or programmers.
D. the client, customer, or organizational manager who acts as the project champion and provides organizational resources and direction.
E. the person responsible for final acceptance of the application.
A. the user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project.
A value-driven approach to project management means
A. applying knowledge, skills, tools and techniques to project activities to meet project requirements.
B. Taking a purely technical approach to projects that focuses mainly on the technology.
C. Measuring project success in terms of the value the project brings to the organization and not only in terms of meeting the project schedule and budget.
D. Deriving excellence in project management and documenting lessons learned and developing best practices.
E. Applying project management tools and processes that are part of a methodology.
C. Measuring project success in terms of the value the project brings to the organization and not only in terms of meeting the project schedule and budget.
The following statements about knowledge management (KM) are true, except:
A. Many organizations believe KM is just a fad or a buzzword.
B. KM is a well defined body of knowledge with an established theoretical base.
C. KM is one of the three approaches the text points to for improving the likelihood of IT project success.
D. KM is systematic process for acquiring, creating, synthesizing, sharing, and using information.
E. Many organizations have KM initiatives underway and spending on these systems is expected to increase.
B. KM is a well defined body of knowledge with an established theoretical base.
According to the CHAOS studies, which of the following factors tend to be most prevalent for challenged or failed projects?
A. Shortage of highly trained technical experts
B. New technologies
C. Lack of user input and incomplete requirements
D. Lack of interest by the customer
E. Lack of subject matter experts (SME)
C. Lack of user input and incomplete requirements
The network era
A. is credited to the U.S. Navy when it used a project management approach to manage the Polaris missile project.
B. Began in the early 1980s with the personal computer.
C. Began in the late 1960s and early 1970s with a defense project called ARPANET that eventually led to the Internet.
D. Began in the 1990s when many organization sought to regain control of the IT department and hired a Chief Data Processing Officer.
E. Began in the 1960s when large organizations first purchased a centralized mainframe or minicomputer.
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The EDP era
A. Began in the early 1980s with the personal computer
B. Began in the 1990s when many organizations sought to regain control of the IT department and hired a Chief Data Processing Officer.
C. Began in the late 19602 and early 1970s with a defense project called ARPANET that eventually led to the Internet.
D. Began in the 1960s when large organization first purchased a centralized mainframe or minicomputer.
E. Is credited to the U.S. Navy when it used a project management approach to manage the Polaris missile project.
D. Began in the 1960s when large organization first purchased a centralized mainframe or minicomputer.
According to the CHAOS studies, IT projects
A. Project failure is increasing because of lack of available resources and due to a shortage of highly trained technical people.
B. None of these
C. Are always successful even though they can be chaotic.
D. Project success is improving because of better management tools and processes, smaller projects, and improved communication
E. Are always over-budget and over schedule
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