chapter 10 - bureaucracies Flashcards
bureaucracy + public administration
bureaucracy
= rule by officials / describes the people and organizations who form the public administration
- aka civil service
*growing role gov. (e.g. welfare state) -> growing size/role bureaucracy (+more and more outsourcing)
public administration
= implementation of gov. policy
roles of bureaucracies
advice
providing advice and info to pol. leaders as part of the policy process
implementation
overseeing - and ensuring consistency in - the implementation of laws, regulations and policies
red tape
classic image of bureaucracies tied up in procedure and rules,
deriving from the habit in some C16 European countries of binding administrative documents in red tape
2 key themes in understanding modern democracy
- outsourcing (employing private contractors for things that used to be handled by public bureaucracy) = good (competition -> efficiency, lower costs), and bad elements (reduce in quality services + less experience/knowledge)
- use of the internet
Worldwide Governance Indicators
- WB
- gives picture of quality of bureaucracies
- 6 indicators, incl. government effectiveness
- EU usually scores high, Greece is an outlier: slow, inefficient, corrupt bureaucracy
- usually weak democracy = weak bureaucracy
*outlier is Singapore: flawed demo., but high effectiveness
whistleblowing
decision by someone to go public with a problem of wrongdoing in a gov. department (or any large organization), including fraud, corruption or inefficiency
ombudsman
a public official appointed by a legislature to investigate allegations of maladministration in the public sector
= tool to keep bureaucracy accountable (distinctively European)
*Weber was afraid of bureaucracy power and influence, he warned of the difficulties keeping bureaucrats accountable
meritocracy
system in which career advancement and leadership is based on talent, qualifications and achievement
e.g. ancient China (based on Confucius)
Max Weber’s model of bureaucracy
= first systematic study of modern bureaucracy
was mostly influential in continental Europe, less so in North America (more pragmatic dev. civil services, e.g. US found idea of proff. civil service elitist and undemocratic = populist theory of bureaucracy)
- Work: carefully defined division of tasks
- decisions: reached by methodically applying rules to particular cases
- recruitment: based on proven, or at least potential, competence
- careers: competent officials can expect secure jobs and salaries, and promotion based on seniority and merit
- structure: a disciplined hierarchy in which lower officials are subject to the authority of their superiors
spoils system
patronage-based arrangement in which elected politicians distribute gov. jobs to those with the foresight to support the winning candidate
e.g. in US until at least 1883
new public management
NPM
introduced in the 1980s by Reagan administration + Thatcher gov.
approach to bureaucracy that emerged in the 1980s, based on the idea that market-oriented principles would make it more efficient
e.g. employed in New Zealand
interest in NPM now past its peak, but still has effects
e-government / digital era gov.
= the use of information and communication technology to provide public services
- benefit = easier for citizens to access gov. departments and public info. + reduce gov. costs
- costs = risk of cyberattacks on gov. + opportunity for political misuse of personal info citizens + no equal access to the internet
3 main kinds/levels of bureaucracies
- departments/ministries
- divisions (operating units of departments/ministries)
- non-departmental public bodies
departments/ministry
- 2 elements that influence the degree of political control of a department
= administrative unit over which a secretary or minister exercises direct management control. usually structured as a formal hierarchy, often established by statute, and usually having cabinet-like status
= centrepiece of bureaucracies
- usually 12-24 departments
- departments are periodically renamed, split or combined according to changing circumstances (e.g. Britain had a department overseeing Brexit)
- in theory: secretaries direct and career bureaucrats execute (but practice is more complicated)
elements that influence the degree of political control of a department =
- greater the number of appointments made by a secretary within a department, the easier it is to impose a specific direction
- direction can be strengthened by providing secretaries with political advisory staff (can act as eyes and ears)
divisions
= operating unit of a department, responsible to the secretary but often with considerable independence
*also known as sections or bureaus or as departments (in countries were the larger unit is a ministry)
- the section in which the work gets done (e.g. division of border force, division of federal police, division of aviation and maritime security division = all part of department of Home Affairs Australia)