Chapter 10

Question 1

What is Organizational Culture?

Answer 1

A system of shared meaning held by members that distinguishes the organization from other organizations. (“The way things are done around here”)

Question 2

What are the 7 characteristics of Organizational Culture?

Answer 2

1. Innovation and risk-taking
2. Attention to detail
3. Outcome orientation
4. People orientation(how decisions affect employees).
5. Team Orientation
6. Aggressiveness(or Anti-Easygoing)
7. Stability

Question 3

What are are Artifacts of organizational culture?

Answer 3

Observable behaviour that can be used to infer the non visible aspects of organizational culture.

Question 4

Name 3 ways to keep Organizational Culture alive.

Answer 4

1. Selection (hiring the right people)
2. Top Management (management instills)
3. Socialization (Teach culture to new employees)

Question 5

Name 3 Dysfunctional barriers potentially caused by Culture.

Answer 5

1. Barrier to Diversity
2. Barrier to Mergers and Acquisitions
3. Barrier to Change

Question 6

What are Beliefs?

Answer 6

The understanding of how objects and ideas fit together.

Question 7

What are Values?

Answer 7

Stable, long-term, beliefs about what’s important.

Question 8

What are Assumptions?

Answer 8

Taken-for-granted notion of how things should be done.