Chapter 1: The Importance of MIS Flashcards

1
Q

What is Moore’s law?

A

The number of semi-conducters per square inch on a computer processer will double every 18 months

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2
Q

What are the implications of Moore’s Law?

A

The driving down cost of computing and the ermergence of technology. Cost of data processing, communications, and storage essentially zero.

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3
Q

What is the Information Age?

A

When production, distribution and control of information are the primary drivers of economy

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4
Q

What are marketable skills ?

A

Strong nonroutine cognitive skills

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5
Q

What are the 4 employability skills?

A

1)Abstract reasoning
2)Systems thinking
3)Collaboration
4)Ability to experiment

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6
Q

What is Abstract reasoning?

A

The ability to make/manipulate models, simplification of an idea/model/concept for analytics

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7
Q

How can abstract reasoning contribute to IS task?

A

An IS system analytic creates a model of what end users want and new IS to deliver

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8
Q

What is systems thinking?

A

Ability to see the whole, not just the parts. Model components of the system and connect the inputs and outputs that help define the systems as a whole.

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9
Q

How can systems thinking contribute to IS task?

A

Security analyst evaluates how the firm’s data will enter/exit the cloud

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10
Q

What is collaboration?

A

Giving and receiving critical feedback in an effective manner

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11
Q

How can collaboration be used in IS task?

A

Data anlyst communications with users to get the right data into/out the database

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12
Q

What is the ability to experiment?

A

Making careful/reasoned analysis of an opportunity/ideas and develop them into something useful

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13
Q

Ho can the ability to experiment be used in IS task?

A

Web developer makes several pages to see which one customers use more effectively

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14
Q

Why are the nonroutine skills important ? (3)

A

1)Gives background needed to assess, evaluate and apply emerging IS tech to business
2)Job security ; employability skills
3)Job opportunities

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15
Q

What is MIS?

A

Management information systems: creating, monitoring, adapting processes/info/system to help organization achieve their strategy

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16
Q

What are the 3 key elements of MIS?

A

1)Processes, Information Systems, Information
2)Creating, monitoring and adapting
3)Achieve strategies

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17
Q

What is a process?

A

Way of doing something

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18
Q

What is information system?

A

Collection of components that store/retrieves data and produces information from data

19
Q

What is information?

A

Meaningful insight that helps employees do their job

20
Q

What does the element: Creating, monitoring and adapting refer to?

A

IS need to be created to meet requirements of the business process they serve. They need to be monitoredd to ensure they continue to meet their requirementss and adapted when not

21
Q

What does the element: Achieve strategies refer to?

A

Processes, IS, and information need to be created or selected for the purpose of achieving the organization’s strategy

22
Q

How does MIS relate to organizational strategy?

A

Organization goals determines structure, features, functions of every IS

23
Q

Except organizational goals, what else can affect the design of IS?

A

Business processes

24
Q

What are the impacts of MIS on organization? (6)

A

1)Transform organization
2)Support organization to stay competitive
3)Increase org intelligence
4)Change way managers work
5)Make managers more productive/efficient/effective
6)May have impact on employees

25
what is the purpose of IS?
to get the right information to the right people at the right time in the right amount and in the right format to support business processes and decision making
26
What are the 5 forces that determine industry structure?
1)Threat of substitutions 2)Threat of new entrants 3)Existing rivals 4)Barganing power of suppliers 5)Barganing power of customers
27
What are the 4 competitive strategy?
1)Lowest cost across industry (cost/industry wide) 2)Lowest cost within a segment (cost/focus) 3)Better p/s across industry (Differentiation/industry wide) 4)Better p/s within a segment (Differentiation/focus)
28
What is a competitive strategy?
A response to structure of its industry by choosing a comp strategy
29
What is value?
Amount of money customer is willing to pay for p/s
30
What is margin?
Difference between value and cost of activity
31
What is value chain?
Network of value creating activities
32
What are the 5 primary activities in value chain?
1)Inbound logistics 2)Operations/manufacturing 3)Outbound logistics 4)Sales/marketing 5)Customer service
33
What is inbound logistics?
Receiving, storing, disseminating inputs to products
34
What is operations/manufacturing?
Transforming inputs into final product
35
What is outbound logistics?
collecting, storing, physically distributing product to buyers
36
What are sales and marketing?
Inducing buyers and providing means to purchase
37
What is customer service?
Assisting customer use of product and providing means to purchase
38
What is primary activities?
The fundamental activities that create value
39
What are support activities?
The activities that contribute indirectly to value creation.
40
What are the 4 support activities?
1)procurement (finding vendors) 2)Tecnhology (R&D) 3)HR (recruiting, compensation, training) 4)Firm infrastructure (general management, finance, accounting)
41
What is value chain linkages?
Interactions across value activities and their corresponding IS
42
Competitive strategy ..... business processes
drives
43
IS ..... business processes
support
44
How does competitive strategy determine value chain structure? (3)
1)Emphasis on certain activities 2)How each activity is conducted 3)Target margin